Partner Success Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Oversee retail business partners and key decision-makers within a designated territory to enhance Gen's market presence.

• Develop and sustain strong relationships with partners and retail stakeholders.

• Represent Gen in a positive and professional manner during partner interactions.

• Identify and leverage growth opportunities through effective in-store and account execution.

• Implement the approved cycle plan, encompassing call coverage, call rate, and call frequency.

• Conduct visits to all designated outlets within the territory on a quarterly basis.

• Meet manager-specified daily call volumes and outlet visit frequency.

• Strategically plan weekly store visits based on time-utilization guidelines.

• Monitor and report sales cycle visits on a weekly basis.

• Manage territory expenses within the allocated budget.

• Achieve key account and marketing goals across all channels.

• Establish support from retailers and maintain relationships with key decision-makers.

• Communicate Gen initiatives effectively to retail partners and store teams.

• Train and mentor retail sales personnel on Gen products through both group and individual sessions.

• Adhere to Gen's policies, procedures, corporate integrity, and core values.

• Monitor and report on market information and competitor insights.

• Support quota achievement and fulfill territory performance metrics.

⛳️ Requirements

• Exceptional relationship-building and influencing abilities.

• Outstanding communication and presentation skills.

• Proficient in territory planning and time management.

• Strong background in retail execution and field sales discipline.

• Capable of working independently while fostering collaboration across teams.

• Commercial awareness and adherence to budgetary discipline.

• Strong training and coaching skills.

• High level of integrity and professionalism.

• Must dedicate one day each week to administrative tasks and spend the remaining four days in the field.

• Required to work standard business hours, typically from 8:00 am to 5:00 pm.

🏝️ Benefits

• Flexible working arrangements.

• Paid time off.

• Competitive compensation.

• Comprehensive benefits programs.

• Well-being initiatives.

• Opportunities for professional growth and career advancement.

• Commitment to equal opportunity and fair, inclusive employment practices.