Partner Success Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Create and implement strategies for account and partnership growth to enhance revenue within the Mid-Atlantic reseller/partner portfolio.

• Manage partner relationships to foster engagement, retention, and long-term success.

• Discover upsell, cross-sell, and new market opportunities among existing partners.

• Develop and oversee partner pipeline, forecasts, and performance metrics.

• Collaborate across departments such as Sales, Marketing, Product, and Operations to ensure partner initiatives align with company objectives.

• Lead contract negotiations, renewals, and commercial discussions.

• Provide regular business reviews (QBRs) and performance insights to partners.

• Leverage Salesforce and CRM tools to monitor activity, pipeline, and outcomes.

• Travel up to 30% as necessary to support partner engagement.

⛳️ Requirements

• Over 5 years of proven success in B2B account management, partner/channel management, or business development.

• Experience in the healthcare, healthcare technology, or digital health sectors is preferred.

• Strong proficiency in Salesforce/CRM is required.

• Demonstrated ability to drive revenue growth through partnerships or channel relationships.

• Exceptional communication, negotiation, and relationship-building abilities.

• Strong analytical skills with the capability to convert data into strategic insights.

• Self-motivated individual with a proactive approach and a sense of ownership.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Retirement plan with company match.

• Flexible work schedule and remote work options.

• Opportunities for professional development and career advancement.