Partner Operations Manager

This is a fully remote position, open to applicants in District of Columbia, +2 more states.

📋 Description

• Serve as a liaison between Splunk partner sales and operations leadership during the integration of Cisco and Splunk.

• Oversee daily partner sales and operations activities.

• Implement integration priorities effectively.

• Assist leadership in overcoming obstacles and optimizing the partner program.

• Promote operational efficiency and uphold operational excellence.

• Develop acumen in the partner ecosystem while addressing intricate integration challenges.

⛳️ Requirements

• Minimum of 6 years of experience in operations, partner management, or business process enhancement.

• At least 5 years of experience in clearly communicating complex ideas to cross-functional audiences.

• A minimum of 3 years of experience in influencing stakeholders across various functions and levels.

• At least 3 years of experience with a strong analytical perspective.

• Proficiency in CRM systems, Microsoft Office, and PowerPoint.

• Familiarity with the Splunk product portfolio and partner program structures is preferred.

• Experience in a large-scale, global technology company is preferred.

• Knowledge of AI concepts is preferred.

• Ability to manage multiple high-priority projects concurrently is preferred.

• Strong problem-solving abilities and a proactive approach to operational risks are preferred.

• An undergraduate degree in Business, Communications, Operations, or a related field is preferred.

• Must be a resident of the United States; preference for candidates in the east coast time zone.

• No relocation benefits are available.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with contributions matching from Cisco.

• Paid parental leave.

• Coverage for short and long-term disabilities.

• Basic life insurance coverage.

• Potential for Cisco restricted stock unit grants, subject to eligibility.

• Ten paid holidays each calendar year.

• One floating holiday for non-exempt employees.

• One paid day off to celebrate the employee’s birthday.

• Paid shutdown during the year-end holidays.

• Four paid days off for personal wellness.

• Sixteen days of paid vacation annually for non-exempt employees.

• A flexible vacation time off program with no defined limit for eligible exempt employees.

• Eighty hours of sick time off provided upon hire and each January 1st thereafter.

• Up to eighty hours of unused sick time carried forward each year.

• Additional paid time off for critical or emergency family matters.

• Optional ten paid volunteer days each calendar year.

• Annual bonuses for non-sales positions, subject to Cisco policies.

• Performance-based incentive compensation for employees on sales plans.