Partner Manager

This is a fully remote position, open to applicants in Michigan, +2 more states.

📋 Description

• Manage relationships with a portfolio of agency and technology partners across North America.

• Act as the main point of contact for partner communication, escalation, and support.

• Develop long-lasting relationships with partner leadership and delivery teams.

• Facilitate the onboarding of new partners and assist them through training, certification, and go-to-market readiness.

• Enable partners by providing insights into platform positioning, differentiation, and target use cases.

• Support partners in cultivating internal expertise and enhancing delivery capabilities.

• Collaborate with Sales and Solutions teams on deals sourced or influenced by partners.

• Guide partners with deal strategy, account planning, and opportunity qualification.

• Monitor pipeline, revenue impact, and metrics regarding partner performance.

• Aid in the development of partner programs, tiers, and incentive structures.

• Discover opportunities to enhance partner engagement, productivity, and satisfaction.

• Offer structured feedback from partners to Product, Sales, and Marketing teams.

• Support co-marketing initiatives, events, webinars, and collaborative customer success stories.

• Motivate partner involvement in events, certifications, and community initiatives.

⛳️ Requirements

• 3–6 years of experience in partner management, alliances, channel sales, or related fields.

• Experience collaborating with ecommerce agencies, integrators, or SaaS partner ecosystems.

• Excellent relationship-building and communication skills.

• Ability to manage multiple partners and priorities concurrently.

• Comfort in working cross-functionally with Sales, Solutions, and Marketing teams.

• Preference for candidates in the EST or CST timezone.

• Experience in ecommerce or related SaaS platforms is a plus.

• Familiarity with partner programs, certifications, and enablement frameworks is advantageous.

• Experience supporting mid-market or enterprise customers is a plus.

🏝️ Benefits

• Competitive compensation based on experience.

• Fully remote position within North America.

• Comprehensive benefits package, including medical, dental, vision, and a 401(k) with employer match.

• 25 Days PTO plus paid holidays.