Partner Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take charge of the strategy for recruiting and nurturing strategic partners throughout the UK region.

• Create a pipeline driven by partners that contributes to revenue goals in the UK.

• Enable, certify, and provide partners with the necessary tools to position and sell Omilia's platform effectively.

• Oversee the health and performance of the UK partner portfolio, including conducting business reviews and joint planning sessions.

• Manage partner relationships comprehensively as the main point of contact.

• Monitor and report on partner activities and co-selling opportunities to the VP of Sales, UK.

• Identify, assess, and recruit system integrators, technology alliances, and CCaaS partners.

• Negotiate and oversee partnership agreements in collaboration with the Legal and Finance teams.

• Design and implement partner onboarding, training, and certification programs.

• Develop collaborative go-to-market strategies, co-marketing initiatives, and joint pipeline generation activities.

• Work closely with Sales on deals that are sourced or influenced by partners.

• Collaborate with Solutions Consulting to ensure technical enablement during implementations.

• Organize and facilitate regular partner business reviews.

• Track partner KPIs and take necessary corrective actions.

• Represent Omilia at partner and industry events throughout the UK.

• Maintain accurate partner and opportunity data within CRM and partner management systems.

• Provide updates on partner pipeline, revenue contributions, and program health to the VP of Sales, UK.

⛳️ Requirements

• Demonstrated experience in partner, channel, or alliance management within B2B SaaS, CCaaS, or enterprise technology sectors.

• Experience working within the UK market is essential.

• Proficient in English, both written and spoken.

• Proven capability to create and manage joint business plans with technology or systems integrator partners.

• Strong skills in relationship management and negotiation, including experience with commercial contracts.

• Ability to collaborate effectively across Sales, Marketing, and Solutions Consulting teams.

• Familiarity with CRM and partner management platforms.

• Consistent habits in pipeline management and reporting.

• Bachelor's degree in Business, Marketing, or a related field, or equivalent professional experience.

• Established network of system integrators or technology partners in banking, insurance, healthcare, or utilities within the UK.

• Knowledge of contact center technology, CCaaS platforms, or conversational AI solutions.

• Experience in establishing a partner program from the ground up in a scale-up environment.

• Additional language skills relevant to the UK market are a plus.

🏝️ Benefits

• Competitive fixed compensation.

• Long-term employment with vacation days included.

• Opportunities for professional development (courses, training, etc.).

• Be part of innovative technology products that are making a significant global impact in the service industry.

• Work with skilled and enjoyable colleagues.

• Access to Apple equipment.

• Commitment to equal opportunity and a diverse, inclusive workplace.