Partner Manager – AI Native Ecosystems

This is a fully remote position, open to applicants in North America.

📋 Description

• Enhance current integrations of Claude and ChatGPT, focusing on MCP discoverability and geographic options.

• Evaluate and prioritize AI builder platforms for potential partnerships.

• Collaborate with Engineering, Design, and Product teams to determine technical feasibility and distribution potential.

• Manage partner relationships from initial outreach through negotiation, ongoing engagement, signed contracts, and completed integrations.

• Negotiate terms for revenue sharing, co-marketing, and marketplace listings.

• Convert marketplace technical requirements into detailed specifications and collaborate with engineering to define and execute integrations.

• Ensure Customer.io is listed, verified, and prominently featured in partner marketplaces or directories.

• Monitor installs, activations, and pipeline sourced from marketplaces.

• Analyze partnership performance and suggest renegotiations or adjustments in prioritization.

• Develop standardized processes for partnership evaluation and onboarding.

⛳️ Requirements

• 5-7 years of experience in business development, partnerships, or platform/ecosystem roles, preferably with a focus on developer tools, API-first, or marketplace-driven products.

• Proven success in getting a product listed and adopted within another platform's ecosystem, including app stores, marketplaces, or integration directories.

• Proficient in reading API and webhook documentation.

• Knowledgeable about OAuth and authorization scopes.

• Comfortable discussing CLI tools and defining work scopes with engineers.

• Experience in structuring revenue sharing, co-marketing, and referral agreements.

• Familiarity with self-serve and product-led growth strategies.

• Located in North America.

• Exceptional cross-functional collaboration skills.

• Final candidates will be required to undergo a background check and employment verification.

🏝️ Benefits

• Comprehensive coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.

• 16 weeks of paid parental leave.

• Unlimited paid time off.

• Stipends available for remote work and wellness initiatives.

• Budget allocated for professional development.