Partner Enablement Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Manage the enablement relationship for a designated portfolio of partners, covering everything from partner initiation and onboarding to the first transaction and ongoing development.

• Develop and sustain partner training plans that align with business priorities, learner needs, partner performance, product updates, and stakeholder feedback.

• Conduct virtual and in-person training sessions on Intermedia products, features, pricing, positioning, tools, and processes.

• Tailor training for partner sales representatives, sales support teams, sales engineers, and support staff.

• Organize training logistics, communications, materials, attendance, and follow-up for onboarding programs, workshops, webinars, and partner events.

• Create and enhance facilitator guides, presentations, hands-on activities, talk tracks, job aids, and other educational content.

• Collaborate with Sales Training, Product, Marketing, Channel Sales, Sales Engineering, and other stakeholders to design and refine enablement programs.

• Utilize partner performance data, learner feedback, and training outcomes to pinpoint knowledge or skill gaps and enhance enablement strategies.

• Leverage Power BI and other available tools to assist in program measurement.

• Manage Partner Enablement resources on the company intranet, MyIntermedia.

• Ensure that the Enablement Experience delivers consistent and valuable activity and outcome data to the Intermedia sales channel.

• Stay informed about Intermedia solutions, channel trends, competitive advancements, and partner requirements.

• Oversee multiple simultaneous projects, communicate progress and risks, and work autonomously while contributing to team objectives.

⛳️ Requirements

• Minimum of 4 years of experience in B2B sales, channel sales, partner sales, or a closely related field.

• At least 1 to 2 years of experience in sales training, facilitation, coaching, or enablement.

• Bachelor's degree or equivalent practical experience.

• Capability to facilitate instructor-led training in both virtual and in-person formats, adjusting delivery according to audience needs.

• Strong written communication, presentation, consulting, and relationship-building skills across various organizational levels.

• Working knowledge of adult learning principles, needs assessment, learning objectives, practice, feedback, and training evaluation.

• Excellent project management, organizational skills, attention to detail, and ability to follow through on multiple priorities.

• Ability to analyze performance data and learner feedback, translating insights into actionable improvements.

• Proficient in Microsoft PowerPoint and Excel.

• Experience with Salesforce, Smartsheet, Power BI, or similar business tools.

• Willingness to travel approximately 50 percent for partner training, meetings, and events.

• Preferred: experience in unified communications, cloud communications, SaaS, telecommunications, or another technical B2B solution environment.

• Preferred: experience developing sales training content and supporting partner onboarding or activation programs.

🏝️ Benefits

• Equal opportunity employer.

• Reasonable accommodations for identified disabilities or other limitations as mandated by applicable laws.

• Commitment to diversity and inclusion.

• Opportunities for promotion from within.

• Company culture focused on teamwork and transparency.