Part-time Virtual Medical Assistant

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Schedule appointments for patients and send reminders.

• Assist with patient intake and verify insurance details.

• Organize and direct incoming messages from the patient portal.

• Prepare necessary documentation for prior authorizations.

• Submit insurance claims and monitor their progress.

• Dispatch pre-authorized standard communications to patients.

• Record requests for prescription refills and prepare them for provider review.

• Ensure patient communication and documentation adhere to HIPAA regulations.

• Provide support to a solo, independent psychiatric nurse practitioner practice offering medication management via telehealth and in-person consultations.

⛳️ Requirements

• Experience in a mental health or behavioral health practice in New York.

• Prior experience as a Virtual Medical Assistant or in healthcare administration.

• Knowledge of insurance verification, patient intake, scheduling, and claims processing.

• Ability to manage confidential patient information with discretion.

• Excellent communication, organizational skills, and attention to detail.

• Understanding of New York healthcare and payer systems.

• Open to candidates from LATAM and the Philippines (PH).

• Bonus: Experience with Valant software.

• Bonus: Advanced experience in medical billing.

• Bonus: Experience in supporting a psychiatric nurse practitioner.

🏝️ Benefits

• Flexible part-time work arrangement.

• Opportunity to work in telehealth supporting a psychiatric nurse practitioner practice.

• Chance to contribute to a mental health practice focused on medication management.