Part-time Virtual Medical Assistant

This is a fully remote position, open to applicants in Kenya, +1 more country.

📋 Description

• Schedule appointments for patients and send out reminders.

• Assist with patient intake processes and verify insurance details.

• Organize and direct incoming messages from the patient portal.

• Prepare documentation required for prior authorizations.

• Submit insurance claims and conduct follow-ups as necessary.

• Dispatch pre-approved standard communications to patients.

• Record requests for prescription refills and queue them for provider assessment.

• Ensure patient communication and documentation comply with HIPAA regulations.

• Provide support to a psychiatric nurse practitioner practice that offers medication management via telehealth and in-person consultations.

⛳️ Requirements

• Previous experience in a mental health or behavioral health setting in New York.

• Background as a Virtual Medical Assistant or in a healthcare administrative role.

• Knowledge of insurance verification, patient intake, scheduling, and claims processes.

• Proficient in handling confidential patient information.

• Excellent communication skills, organizational abilities, and attention to detail.

• Understanding of New York healthcare and payer systems.

• Experience with Valant is a plus.

• Advanced knowledge of medical billing is a bonus.

• Prior experience in supporting a psychiatric nurse practitioner is advantageous.

• Open to applicants from LATAM and the Philippines.

🏝️ Benefits

• Flexible part-time work arrangement.

• Remote/virtual working environment.

• Chance to support a solo, independent psychiatric nurse practitioner practice that provides both telehealth and in-person appointments.