Part-time Virtual Medical Assistant

This is a fully remote position, open to applicants in Guatemala.

📋 Description

• Arrange patient appointments and send notifications

• Assist with patient intake and verify insurance information

• Organize and direct incoming messages from the patient portal

• Prepare documentation for prior authorizations

• Submit insurance claims and monitor their progress

• Dispatch pre-approved standard communications to patients

• Record prescription refill requests and prepare them for provider evaluation

• Ensure patient communication and documentation are HIPAA-compliant

• Provide support to a solo, independent psychiatric nurse practitioner practice that delivers medication management via telehealth and in-person consultations

⛳️ Requirements

• Experience in a New York mental health or behavioral health setting

• Prior background as a Virtual Medical Assistant or healthcare administrative professional

• Knowledge of insurance verification, patient intake, scheduling, and claims processing

• Ability to manage confidential patient information with discretion

• Excellent communication, organizational skills, and attention to detail

• Understanding of New York healthcare and payer systems

• Experience with Valant (preferred)

• Advanced knowledge in medical billing (preferred)

• Experience in supporting a psychiatric nurse practitioner (preferred)

🏝️ Benefits

• Part-time employment

• Remote/virtual work arrangement