Part-time Virtual Medical Assistant

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Coordinate patient appointments and issue reminders

• Assist with patient intake and verify insurance details

• Organize and direct incoming messages from the patient portal

• Prepare necessary documentation for prior authorizations

• Process and track insurance claims submissions

• Dispatch pre-approved standard communications to patients

• Record prescription refill requests and prepare them for provider assessment

• Ensure patient communications and documentation adhere to HIPAA regulations

• Provide support to a solo, independent psychiatric nurse practitioner practice that offers medication management via telehealth and in-person consultations

⛳️ Requirements

• Experience in a New York mental health or behavioral health setting

• Prior experience as a Virtual Medical Assistant or in a healthcare administrative role

• Knowledge of insurance verification, patient intake processes, scheduling, and claims management

• Ability to manage confidential patient information with discretion

• Excellent communication skills, strong organizational abilities, and keen attention to detail

• Understanding of New York healthcare and payer systems

• Open to applicants from LATAM and the Philippines

• Bonus: Experience with Valant software

• Bonus: Advanced knowledge in medical billing

• Bonus: Experience in supporting a psychiatric nurse practitioner

🏝️ Benefits

• Flexible part-time work schedule

• Remote/virtual work opportunities

• Chance to assist a solo, independent psychiatric nurse practitioner practice

• Work within a telehealth environment