Palliative Care Social Work Case Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Offer Social Work assistance to the Palliative Care Program

• Conduct telephonic and video consultations with patients and their caregivers

• Build trust and foster strong relationships with patients

• Collaborate with clinicians, nurses, care coordinators, and interdisciplinary team members

• Perform Social Work interventions and psychosocial evaluations

• Develop customized care plans tailored to the needs of members

• Provide emotional support and assistance to caregivers

• Address complex family dynamics and support issues

• Facilitate goals of care discussions and advanced care planning

• Engage in long-term care planning and placements

• Initiate and monitor behavioral health referrals

• Investigate any concerns related to patient abuse or neglect

• Assist patients, caregivers, and families in achieving their goals of care and addressing social factors in advanced care planning

• Organize and participate in family meetings and joint visits

• Take part in team huddles, panel reviews, interdisciplinary team rounds, and program development initiatives

• Cultivate relationships and coordinate efforts with local market and internal stakeholders

• Record all clinical interactions in the electronic health record

⛳️ Requirements

• Master’s degree in social work and a valid active license

• At least 2 years of experience in palliative or hospice care, with expertise in leading goals of care discussions, assisting in advanced care planning, and providing support through grief, loss, and bereavement

• Certification in hospice and palliative social work, or a commitment to obtain it within one year of employment

• Proficient with technology and adaptable to a fast-paced work environment

• Self-motivated and capable of thriving in a remote work setting

• Excellent interpersonal and communication abilities

• Comfortable interacting with patients via video and phone

• Bilingual in English and Creole, Spanish, or Vietnamese (preferred)

• Background in health insurance (Medicare Advantage experience is a plus) (preferred)

• Experience in geriatrics (preferred)

🏝️ Benefits

• Employer-sponsored health, dental, and vision plans with low or no premiums

• Generous paid time off policies

• Monthly stipend of $100 for mobile or internet expenses

• Stock options available for all employees

• Bonus eligibility for all roles, except for Director and above

• Commission eligibility for Sales positions

• Parental leave program

• 401K program