Outside Account Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee a portfolio to achieve sales and productivity targets for parts and service offerings.

• Cultivate and maintain relationships with dealership management to secure commitment to strategic plans.

• Raise awareness and effectively communicate key initiatives and the value of programs.

• Implement Dealer Tire solutions tailored to dealership requirements and articulate their value.

• Create and present market review plans in collaboration with the operational team.

• Formulate and share strategies, objectives, action plans, and follow-up measures both internally and externally.

• Work together with operational teams before, during, and after dealership meetings.

• Evaluate dealership performance and devise actionable plans for improvement.

• Enhance business opportunities through collaboration with OEM regional contacts and program resources.

• Maintain regular monthly contact schedules with dealerships.

• Monitor activities and account information using Salesforce.

• Submit contact reports, forecasts, itineraries, and expense reports to sales management.

• Coordinate operational tasks to address dealership needs.

• Identify opportunities and assess investment and ROI.

• Evaluate, reinforce, and implement service-lane processes.

• Train and coach service advisors on effective selling and retail strategies.

• Analyze the training requirements of dealership staff.

• Develop and execute tactics for Effective Selling Strategies.

• Conduct competitive analysis and market research.

• Determine product displays and competitive pricing in conjunction with Service and Parts Managers.

• Assess inventory and establish product mix and stock levels.

• Optimize dealership merchandising elements.

• Share insights on industry trends and best practices.

• Utilize data and analytics to review performance and facilitate dealership meetings.

• Address customer service issues related to account activities.

⛳️ Requirements

• Bachelor’s degree or equivalent professional experience is required.

• At least 3 years of experience in retail automotive operations, or similar experience in a related field.

• Previous experience in selling and managing a portfolio of business projects.

• Proficient in processing multiple inputs, prioritizing tasks, coordinating resources, and executing plans.

• Comprehensive understanding of all stages of the sales process (inventory, inspection, training, sales/retention) with the ability to negotiate and finalize deals.

• Excellent communication and relationship-building skills with dealership management and Dealer Tire internal teams.

• Must reside within the assigned territory.

• Intermediate proficiency in all Microsoft Office applications.

• Strong analytical skills with the capability to think critically on the spot and provide value.

• Exceptional customer relationship management skills and ability to sell effectively.

• Must meet Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy requirements.

• Must pass pre-employment drug screening.

• Must adhere to random drug testing policy.

• Capability to stand for extended periods, as well as bend, crouch, and twist frequently.

• Significant driving and travel to customer accounts, up to 80% of the time.

• Travel may involve both vehicle and/or air transportation.

• Occasional lifting of up to 50 pounds.

🏝️ Benefits

• Targeted Annual Commission: $26,400.

• Paid time off.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401k match (50% on the dollar up to 7% of employee contribution).

• Commission, bonuses, or profit sharing may be included in the overall compensation package.

• Pre-employment drug screening and random drug testing.