Outreach Administrative Assistant

This is a fully remote position, open to applicants in Nicaragua.

📋 Description

• Maintain, audit, and systematically organize contact leads within Airtable.

• Connect client intake forms, insurance details, and physician profiles.

• Investigate missing data to ensure complete database integrity.

• Execute mass email campaigns through Mailchimp to promote support groups and workshops.

• Personalize email templates, oversee list segmentation, and conduct test sends.

• Monitor metrics for virtual events.

• Design promotional graphics using Canva.

• Oversee the podcast publishing workflow on Podbean, including scheduling, uploading, and crafting descriptions.

• Utilize AI tools to remove bottlenecks and enhance administrative workflows.

• Produce monthly metric reports.

• Handle daily operations in the supervisor's absence.

⛳️ Requirements

• Bachelor’s degree is preferred, or equivalent experience in a dynamic administrative/operational role.

• Advanced hands-on expertise with Airtable, Mailchimp, Canva, Podbean, and Gmail.

• Passionate about utilizing AI tools to boost efficiency and refine daily tasks.

• Exceptional proficiency in English (both written and spoken).

• Outstanding reading comprehension and capacity to understand complex directives.

• Meticulous attention to detail.

• Strong troubleshooting and analytical abilities.

• Growth mindset that embraces constructive criticism.

• Professional demeanor and ethical conduct.

• Excellent written and verbal communication skills.

• Proactive approach.

• Capability to multitask.

• Organizational skills and keen attention to detail.

• Ability to identify pain points, bottlenecks, scope creeps, and opportunities for process improvement.

• Proficient in identifying, establishing, and prioritizing tasks.

• Competent in following instructions or specific guidelines when required.

• Dependable with the ability to see tasks through to completion.

• Must possess a personal computer (laptop/desktop) with internet connectivity.

• Comfortable using Hubstaff time-tracking software.

• Required to provide a 1.5–2 minute voice note in English during the screening process.

• Familiarity with using Papaya Global or Payoneer for monthly payments.

🏝️ Benefits

• Compensation for extra hours worked.

• Competitive payment in USD.

• Opportunity for international experience.

• Fully remote work environment.