
Outcomes Manager
Posted Sep 14

Posted Sep 14
This is a fully remote position, open to applicants in Arizona, +17 more states.
• Implement suitable medical necessity tools to ensure compliance while achieving cost-effective and favorable patient outcomes.
• Serve as a resource for UR Tech and AA team members to enhance UR and revenue cycle processes.
• Employ payer-specific screening tools to aid in assessing the level of service and medical necessity.
• Collaborate with the Physician Advisor regarding medical necessity, length of stay, and appropriateness of care.
• Detect and manage concurrent and retroactive denials through effective communication with physicians, case management, multidisciplinary teams, external physician resource groups, and payers.
• Complete clinical review and denial management documentation within case management and billing systems.
• Oversee concurrent denial processes and direct referrals to appropriate resources for concurrent and retrospective appeals.
• Prepare and conduct audits utilizing suitable screening tools and documentation.
• Achieve job-specific goals, objectives, and dashboard metrics.
• Engage in organizational improvement initiatives, committees, departmental/divisional teams, and community activities.
• Comprehend and apply relevant federal and state regulations.
• Identify and report compliance issues as necessary.
• RN license is required.
• Minimum of 3 years of clinical nursing (RN) experience.
• Preferred 1 year of experience in UR/CM/QM.
• Fundamental understanding of Medicare, Medicaid, and managed care.
• Background in discharge planning or home health is desirable.
• Exceptional verbal and written communication abilities.
• Strong problem-solving, critical thinking, and conflict resolution skills.
• Graduate of an accredited School of Nursing.
• Must hold a Registered Nurse license from the State of New Jersey.
• Case Management Certification is required within one year of hire, starting from April 1, 2015.
• Medical/prescription insurance.
• Dental insurance.
• Vision insurance.
• Health and dependent care flexible spending accounts.
• 403(b) (with 401(k) subject to collective bargaining agreement).
• Paid time off.
• Paid sick leave as mandated by state and local paid sick leave laws.
• Short-term disability.
• Optional long-term disability.
• Colleague and dependent life insurance.
• Supplemental life and AD&D insurance.
• Tuition assistance.
• Employee assistance program, including free counseling sessions.
Mercor
ICF
ICF
The Cigna Group
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