Outbound Sales Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Proactively reach out to qualified leads, former guests, and potential travelers through outbound sales initiatives.

• Conduct high-volume outbound engagement and follow-up to turn opportunities into confirmed bookings.

• Foster rapport and engage customers in sales discussions focused on travel.

• Gather insights into customer needs, preferences, timing, and travel objectives through a consultative approach.

• Suggest appropriate TTC brands, itineraries, and travel products.

• Oversee opportunities from the initial contact phase through to booking, closure, or final resolution.

• Maintain follow-up schedules and take ownership of designated sales opportunities.

• Identify chances to upsell and cross-sell relevant travel experiences.

• Accurately document customer interactions and sales activities in CRM systems.

• Engage in coaching, training, and development initiatives.

• Provide customer insights and feedback to enhance business and sales performance.

⛳️ Requirements

• Experience in outbound sales, business development, inside sales, or a high-performance contact center setting.

• Proven track record of meeting or surpassing sales, revenue, or conversion targets.

• Experience in proactively reaching out to customers and advancing opportunities toward a sale.

• Strong skills in objection handling, negotiation, and closing deals.

• Ability to manage multiple opportunities and follow-up tasks concurrently.

• Excellent verbal and written communication skills.

• Experience with CRM platforms and sales pipeline management tools.

• Comfortable in a fast-paced, target-oriented environment with quantifiable performance objectives.

• Previous experience in travel, tourism, hospitality, or other high-value consultative sales is preferred.

• Familiarity with converting digital leads, abandoned carts, or customer inquiries into sales is a plus.

• Knowledge of Salesforce, Genesys, or similar CRM and contact center systems is advantageous.

• Awareness of TTC brands, destinations, or travel products is beneficial.

• Must be available to start training on November 16, 2026, if selected.

🏝️ Benefits

• Incentives based on performance.

• Fully remote working arrangement.

• Opportunities for coaching, training, and professional development.