Outbound Sales Representative

This is a fully remote position, open to applicants in Oklahoma.

📋 Description

• Conduct outbound calls to potential customers.

• Promote and enhance sales of current products and services.

• Manage inbound and outbound communications with courtesy, efficiency, and professionalism.

• Address customer inquiries and recommend suitable products and services by utilizing the knowledge base and training provided.

• Listen attentively to customers, comprehend their requirements, and resolve any issues.

• Investigate systems for any missing information and collaborate with other departments as needed.

• Execute account management responsibilities using various systems and technologies.

• Accurately document and process customer orders.

• Adhere to required scripts, policies, and procedures.

• Maintain compliance with confidentiality and personal information regulations.

• Elevate customer concerns to the appropriate staff and management.

• Participate in meetings and training sessions, and review updated training materials.

• Follow attendance and work schedule guidelines.

⛳️ Requirements

• Must be at least 18 years old.

• High school diploma or equivalent qualification is required.

• Exceptional organizational, written, and verbal communication skills.

• Proficient typing skills of 20+ words per minute with accuracy.

• Basic familiarity with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).

• Fundamental understanding of the Windows operating system.

• Consistent attendance and punctuality are essential.

• Ability to assess, troubleshoot, and follow up on customer issues effectively.

• Skills in conflict resolution, problem-solving, and negotiation.

• Strong customer service orientation.

• Capability to multitask, maintain focus, and manage oneself effectively.

• Strong team player with a customer-centric approach.

• Ability to succeed in a dynamic and fast-paced environment.

• Excellent interpersonal and relationship-building abilities.

• Must possess authorization to work in the country where the position is located.

• Willingness to undergo a Level II background and/or security investigation with fingerprinting.

• Willingness to participate in drug screening.

🏝️ Benefits

• Paid time off and recognized holidays.

• Opportunities for cash bonuses and prizes through daily, weekly, and monthly contests, including electronics, vacations, and vehicles.

• Comprehensive medical, dental, and vision insurance for full-time employees after 60 days of employment.

• MEC medical plans accessible to all employees after 30 days.

• Retirement savings options, where applicable.

• Short-term disability insurance coverage.

• Options for life insurance.

• Accident and critical illness insurance available.

• Opportunities for internal promotion and career growth.

• Paid training programs.

• Collaborative and team-oriented workplace culture.

• Casual dress code policy.