Outbound Sales Development Coordinator

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee the sales development team, which includes BDRs, LDRs, and SDRs, focusing primarily on outbound efforts while also qualifying inbound leads.

• Establish the ideal customer profile (ICP) for mid-market and enterprise accounts, translating it into targeted lists, segmentation, and multichannel engagement strategies.

• Create, document, and sustain scripts, engagement cadences, qualification criteria, handoff processes for closers, and follow-up routines.

• Organize and enhance the utilization of prospecting, automation, and AI tools.

• Set individual and team objectives, track activity and performance metrics, and conduct one-on-one meetings for coaching and performance management.

• Recruit, train, and onboard new BDRs and SDRs through a comprehensive onboarding program.

• Maintain data integrity and ensure disciplined CRM recordkeeping.

• Report outcomes and insights to sales leadership, collaborating closely with closers, marketing, and product teams.

⛳️ Requirements

• A minimum of 3 years of experience managing sales development or outbound teams exclusively.

• Proven experience leading teams of at least 10 individuals in outbound sales (BDRs, LDRs, or SDRs), with direct oversight of targets, hiring, and performance management.

• Experience in mid-market and enterprise B2B sales, encompassing consultative sales cycles and engagement with multiple decision-makers.

• Proficient in leveraging AI tools for sales purposes.

• Demonstrated ability to build outbound sales engines, including defining ICP, building lists, developing multichannel cadences, scripting, qualification, and facilitating handoffs to closers.

• Strong expertise in prospecting and engagement tools, data enrichment platforms, dialers, LinkedIn Sales Navigator or similar tools, and CRMs featuring cadence automation.

• A bachelor’s degree is required.

• Preferred: experience in B2B SaaS; sales or sales development related to data, sales intelligence, or solutions for sales, credit, and risk; utilizing WhatsApp as a prospecting channel; VoIP telephony; knowledge of Brazil’s LGPD as it pertains to B2B prospecting; operations that combine a self-service (PLG) product with assisted sales; English reading proficiency.

🏝️ Benefits

• Variable compensation linked to team performance.

• The autonomy to redesign the sales development operation and lead a growing team.

• Direct access to sales leadership and the executive team, facilitating quick decision-making.

• Access to the company’s proprietary data platform for prospecting.

• An environment that prioritizes investments in AI and productivity tools for the sales team.