Organizational Change Management Consultant

This is a fully remote position, open to applicants in New York.

📋 Description

• Lead or oversee organizational change management initiatives for high-complexity, transformational, or program-wide modifications.

• Integrate guidance from various sources within a highly matrixed environment.

• Collaborate with sponsors and business owners to comprehend change objectives and convert them into organizational impacts.

• Lead or assist in managing OCM resources within the work stream.

• Enhance OCM processes and tools for improved effectiveness.

• Evaluate and manage risks associated with adoption.

• Assess readiness of the audience, identify people-side risks and resistance, analyze results, and relay findings.

• Create actionable change management strategies.

• Develop and oversee communication and training plans tailored to various channels and audiences.

• Supervise communication deliverables and coordinate messages that prepare users for change adoption.

• Manage the development of training materials or coordinate training resources.

• Provide training as necessary.

• Identify resistance or performance deficiencies and implement corrective actions.

• Cultivate relationships with senior-level stakeholders and drive value-based outcomes with industry clients and Kyndryl account teams.

• Lead small teams of practitioners across multiple consulting projects.

⛳️ Requirements

• Bachelor's degree or equivalent experience in leading OCM initiatives.

• Over 8 years of experience in supporting organizational change management efforts.

• Strong understanding of the change process and how individuals navigate through it.

• Capability to engage with leadership and staff at all organizational levels.

• Ability to establish and maintain robust relationships.

• Excellent problem-solving and root cause analysis skills.

• Outstanding communication and interpersonal capabilities.

• Exceptional active listening skills.

• Proficient in Microsoft Office applications.

• Formal training in an organizational change methodology is preferred.

• Ability to effectively convey messages to diverse audiences through various channels.

• Capacity to create and deliver clear, concise training materials.

• Strong skills in meeting facilitation and presentation.

• Familiarity with project management methodologies, tools, and phases of the project lifecycle.

🏝️ Benefits

• Discretionary annual bonus program based on performance.

• Medical and dental insurance coverage.

• Disability benefits.

• Retirement benefits.

• Paid leave.

• Paid time off.

• Be Well programs that support financial, mental, physical, and social health.

• Certifications with Microsoft, Google, and Amazon.

• Coaching and practical learning experiences.

• Personalized development goals and ongoing feedback.

• Flexible, hybrid-friendly work culture.