This is a fully remote position, open to applicants in United States.

📋 Description

• Process, validate, and audit customer orders utilizing Salesforce and Google Sheets.

• Conduct regular order audits to confirm billing triggers, line items, and payment terms according to customer contracts.

• Collaborate with Sales, Customer Success, and Finance teams to address order discrepancies, billing holds, and contract-related inquiries.

• Ensure accurate order documentation and master data that supports invoicing and revenue recognition.

• Identify workflow bottlenecks and enhance daily order-processing operations.

• Oversee daily order queues to fulfill timelines and adhere to internal service-level agreements.

⛳️ Requirements

• Proven experience in billing operations and accounts receivable within a dynamic, high-growth environment, typically acquired over a period of 2 to 5 years.

• Practical experience with Salesforce and Google Sheets.

• Strong analytical capabilities using Excel and Google Sheets, including proficiency in pivot tables, VLOOKUPs, and complex formulas.

• Ability to comprehend and interpret intricate legal language, including billing triggers, payment terms, and specific government Grant or FOIA clauses.

• Exceptional attention to detail.

• Demonstrated expertise in auditing datasets, identifying errors, and reconciling discrepancies across internal tools.

• Authorization to work legally in the United States.

• Capability to fulfill Criminal Justice Information Services (CJIS) certification requirements if necessary.