Operations Support Medical Device Specialist

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Ensure precise and efficient management of files related to purchase orders, vendors, and current product offerings.

• Acquire supplies and equipment in accordance with company policies and procedures.

• Monitor and maintain the company's fleet of medical devices.

• Oversee inventory control and manage infusion and/or enteral pumps utilizing company reporting and the asset device vendor application.

• Guarantee appropriate storage, shipping, and maintenance schedules.

• Keep paper records associated with pump tracking and disposition, storing documents within the company operating system.

• Conduct cycle counts as specified by management.

• Work collaboratively with pharmacy, sales, and operational teams to uphold safety standards.

• Arrange for the return of devices that are scheduled for preventative maintenance.

• Liaise with patients or caregivers to coordinate equipment returns or exchanges.

• Engage in quality improvement initiatives.

• Collaborate with other departments to facilitate the introduction of new equipment.

• Adhere to proper reporting protocols for device failures.

• Assist in other operational workflows related to managing infusion or enteral devices.

⛳️ Requirements

• Minimum of 1 year experience in assistant management, distribution, warehouse, or a similar work environment.

• At least 1 year of experience with computers, including proficiency in Microsoft Word, Excel, PowerPoint, and Teams.

• Exceptional written and verbal communication skills.

• Understanding of inventory processes including ordering, receiving, storage, and organization.

• Basic mathematical skills for weighing, measuring, calculating dosages, and converting units of measure.

• A service-oriented mindset with a strong customer service attitude.

• Keen attention to detail, along with effective time management and organizational skills.

• Ability to organize and prioritize tasks in a fast-paced environment.

• Strong interpersonal skills and professional maturity conducive to teamwork.

• Capability to make informed decisions and resolve issues effectively.

• Positive attitude toward embracing change.

• Ability to mentor others and communicate information clearly and concisely.

• Willingness to cross-train in various areas, such as filling, inventory, and Rx entry.

• Competence in responding to inquiries from departments, locations, or internal customers.

• Ability to interpret and implement policies, procedures, and instructions.

• Basic typing skills.

• High School Diploma or General Equivalent Development (GED).

• Qualified candidates with arrest or conviction records will be considered in compliance with federal, state, and local laws.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program in addition to base salary.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being, subject to eligibility.