Operations Project Manager – Contract

This is a fully remote position, open to applicants in Alabama, +27 more states.

📋 Description

• Assist in the planning, coordination, and execution of cross-functional healthcare and clinical operations projects within Connections Health Solutions’ behavioral health crisis network.

• Oversee projects from initiation to completion, managing scope, timeline, budget, risk, and changes.

• Supervise multiple simultaneous projects from planning to execution, collaborating with internal teams and external vendors.

• Create project plans and work plans that outline objectives, milestones, timelines, and resource requirements.

• Ensure alignment of stakeholders across clinical, operations, IT, and vendor teams regarding goals and deliverables.

• Maintain project trajectories to achieve anticipated impact, quality, and ROI within the designated timeframe.

• Guarantee compliance with healthcare regulations, HIPAA privacy standards, and organizational benchmarks.

• Keep comprehensive project documentation, including action-item and issue logs, status trackers, meeting notes, and shared files.

• Organize meetings, draft agendas, and follow up on action items and deliverables.

• Contribute to the growth and development of the Project Management Office.

• Establish and uphold standards, templates, SOPs, and reporting tools.

• Aid in process enhancement and adoption of changes across various sites.

• Coordinate personnel, budgets, and tools across multiple concurrent projects.

• Manage scope and change controls, document change requests, and obtain necessary approvals.

• Generate status reports, dashboards, and presentations for leadership.

• Identify and address project risks and issues.

• Perform additional tasks as assigned.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Healthcare Administration, Project Management, or a related field, or equivalent relevant experience.

• Over 5 years of experience in project coordination, project/program management, operations support, or process improvement.

• Proven experience in managing multiple projects with competing deadlines and priorities.

• Outstanding organizational and time management abilities, with keen attention to detail.

• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, and Outlook).

• Familiarity with project management tools like Smartsheet and Monday.com.

• Capacity to work autonomously, navigate ambiguity, and proactively drive projects to completion.

• Strong interpersonal and communication skills to collaborate effectively across departments.

• Ability to thrive in a fast-paced, dynamic environment with changing priorities.

• Willingness to accommodate occasional travel to CHS sites as necessary.

• Must be fully vaccinated with appropriate documentation or exempt under the company’s exemption policy before the start date.

• PMP certification or currently pursuing is preferred.

• A Master’s degree such as MHA, MBA, or MPH is preferred.

• Experience in healthcare, behavioral health, or crisis services is preferred.

• Background in supporting clinical operations, telehealth/virtual care, EHR, or healthcare vendor implementations is preferred.

• Experience with process improvement methodologies such as LEAN or Six Sigma is preferred.

• Familiarity with supporting a PMO and knowledge of Power BI or Tableau is preferred.

🏝️ Benefits

• Comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity.

• Company-paid Basic Life, AD&D, Short-Term Disability, and Long-Term Disability.

• Voluntary Life insurance option available for employees and their families.

• Health Savings Accounts with employer contributions ranging from $1,000 to $2,000 depending on the plan.

• Flexible Spending Accounts for healthcare and dependent care expenses.

• 401(k) company match after 6 months (50% of deferrals up to 6% of compensation).

• Generous PTO beginning at 160 hours accrued annually.

• 12 recognized company holidays.

• Company-paid parental leave for eligible employees.

• Employee Assistance Program offering confidential emotional support, work-life solutions, financial assistance, legal help, and online resources.

• Automatic enrollment in the 401(k) Plan after 90 days.

• Fully remote work arrangement.