Operations Manager, Optimization

This is a fully remote position, open to applicants in United States.

📋 Description

• Create operational performance metrics in collaboration with program and advocacy teams.

• Assist teams in visualizing data to uncover budget risks and resource opportunities.

• Analyze data and deliver insights for strategic operational choices.

• Report on program operational health and performance to leadership.

• Manage Airtable bases, ensure data integrity, and train users.

• Map processes and identify bottlenecks in conjunction with cross-functional teams.

• Suggest process enhancements and manage the implementation of projects.

• Document best practices, procedures, and standard operating protocols.

• Create onboarding documentation, standardized templates, and workflows for Program Operations.

• Provide training to program operations leaders and new Program Operations staff on processes and systems.

• Lead teams in addressing complex or urgent operational challenges.

• Offer surge support for budget and grant management.

• Collaborate with Finance, Philanthropy, Legal, Human Resources, Accounts Payable, and program leaders.

• Report directly to the Senior Director of Program Operations within a matrixed environment.

⛳️ Requirements

• Bachelor's degree or equivalent relevant experience in a related field.

• Over 5 years of relevant experience in financial management, operations, or administration, preferably in a nonprofit setting.

• Experience in federal grant management is an advantage.

• At least 2 years of experience in influencing others with direct or indirect authority.

• Capability to adapt to shifting priorities and learn new processes and software.

• Proven project management skills while working collaboratively across multidisciplinary teams.

• Proficient in analyzing datasets, synthesizing data, and presenting conclusions to leaders.

• Ability to communicate effectively and translate complex technical concepts into accessible language.

• Experience in gathering information from teams while minimizing their burden.

• A positive, solutions-focused changemaker mindset.

• Skillful in collaborating with multidisciplinary teams.

• High proficiency in Microsoft Office, particularly in MS Word and PowerPoint.

• Advanced skills in Excel, including formula writing and data manipulation.

• Familiarity with Smartsheet, Airtable, or other project management tools.

• Commitment to equity, environmental justice, and the mission of NWF.

• Willingness to travel approximately 1–2 times per year, for 2–4 nights each trip.

• U.S. citizenship or valid U.S. work authorization is required.

• A background check will be conducted for selected candidates.

• A cover letter and resume are mandatory.

🏝️ Benefits

• Flexible scheduling options.

• Paid time off, including vacation that starts at three weeks accrual based on a full-time schedule.

• Unlimited wellbeing leave.

• 11 holidays each year.

• Paid winter break from December 25 to January 1.

• Up to 16 weeks of fully paid Family and Medical Leave.

• Affordable health, dental, and vision insurance options.

• In-network coverage for outpatient mental health services.

• Access to a therapist at no cost.

• Pet insurance and a discount perks program.

• Annual wellbeing allowance.

• Retirement plan with immediate matching and vesting.

• Year-end retirement contributions.

• Tuition reimbursement available.

• Assistance for adoption and surrogacy.

• Stipend for pet adoption.

• Support for student loan management.

• A flexible and empowered work environment.

• Opportunity for remote work.