Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Cultivate strong relationships with partners, Portfolio Directors, Project Leads, and internal teams.

• Act as the project manager for operations, developing and overseeing timelines, coordinating project plans and calendars, and facilitating logistics.

• Assist in and gradually take ownership of Transcend’s annual organization-wide Team Retreat, a three- to four-day event for over 130 teammates each June.

• Oversee conference arrangements, including travel logistics, venue selection, and communication with attendees.

• Develop and manage operations-focused communications such as emails, Slack messages, participant guides, and logistics memos.

• Direct operations and logistics for both virtual and in-person workshops, inspiration visits, and events.

• Create, distribute, analyze, and report on data from team surveys.

• Schedule internal meetings and project events, prepare agendas, take minutes, and ensure follow-up actions are completed.

• Manage budgets for conferences, events, and other team activities, including reviewing and documenting credit card expenses.

• Assist with special projects, including team reflections, school applications, grant writing and reports, analytics, video and media editing, as well as internal and cohort websites.

⛳️ Requirements

• Dedication to Transcend’s mission of creating and disseminating exceptional learning for all.

• Excellent project management and organizational abilities, with a strong focus on detail.

• Previous experience in planning and executing large-scale, multi-day conferences or retreats.

• Experience in organizing both in-person and virtual events for groups of varying sizes, from fewer than 10 to large gatherings.

• Exceptional relationship-building skills and a proactive attitude.

• Familiarity with managing logistics for virtual events via Zoom.

• A genuine passion for planning and executing diverse events.

• Curiosity and motivation to establish clear, effective, and efficient operational processes.

• Commitment to creating meaningful, thoughtful, and community-centered experiences.

• Willingness to travel 2–3 times per month, with most trips lasting 2–3 days and four to six extended trips per year lasting 4–5 days.

• Flexibility, optimism, and a desire for personal and professional growth.

• Enthusiasm for embracing and embodying Transcend’s core values.

🏝️ Benefits

• Options for medical, dental, and vision coverage.

• Organization-wide holidays.

• Paid time off.

• Paid parental leave.

• Opportunities for professional development.

• Fully remote work environment.

• Collaborative workplace culture.