Operations Manager

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee and assist in the daily operations of designated clients' Amazon Seller Central and Vendor Central accounts.

• Establish, monitor, and manage inventory across various Amazon marketplaces.

• Evaluate inventory levels, past sales, and product performance to prioritize replenishment, assess stockout risks, and identify excess inventory.

• Organize and manage shipments to Amazon warehouses.

• Aid in the launch of new products and promotional initiatives.

• Upload and refresh product content in Amazon Seller Central and Vendor Central.

• Track product and listing performance while troubleshooting any issues.

• Communicate with Amazon Support to address operational challenges.

• Develop and maintain reports detailing sales performance, inventory levels, and business metrics.

• Assess product performance across different product lines, variations, and categories.

• Suggest strategic priorities and identify activities that can be deprioritized based on data analysis.

• Investigate operational challenges and formulate practical solutions.

• Execute assigned tasks and recommendations in alignment with client goals.

• Prepare comprehensive explanations of findings, recommendations, and subsequent steps for clients and internal teams.

• Engage in regular training, feedback, and professional development sessions.

• Contribute to client growth by enhancing operational execution and identifying opportunities.

⛳️ Requirements

• Hands-on experience with Amazon Seller Central or Vendor Central platforms.

• Familiarity with Amazon's operational landscape, encompassing inventory management, product setup, shipments, promotions, and content uploads.

• Proficiency with Amazon-related tools such as Helium 10, Jungle Scout, or similar platforms.

• Strong spreadsheet capabilities and the ability to analyze, organize, and interpret numerical data.

• Skill in calculating inventory needs based on sales performance, average daily sales, replenishment timelines, and desired stock levels.

• Excellent analytical, logical-thinking, problem-solving, and critical-thinking abilities.

• Capacity to discern patterns and opportunities across products, product lines, variations, and categories.

• Experience in communicating with Amazon Support or managing operational issues within Seller Central or Vendor Central.

• Keen attention to detail, organizational skills, process orientation, and accountability.

• Proficient in creating clear reports and conveying findings, recommendations, and next steps.

• Initiative to execute ideas and follow through on responsibilities.

• Capability to work across different Amazon marketplaces and support multiple client brands.

• Genuine enthusiasm for Amazon, e-commerce, and digital marketing.

• Flexibility to adapt to changes in the Amazon platform and acquire knowledge of new processes or tools.

• Strong collaboration and interpersonal skills.

• Openness to receiving feedback, participating in training, and committing to continuous improvement.

• Comfort in working remotely and collaborating with a distributed team.

• Exceptional verbal and written communication skills in English.

• Availability to start as soon as possible.

• Proficiency in additional European languages is advantageous.

🏝️ Benefits

• Opportunity to transition into a full-time role with a fixed monthly salary following a successful probation period.

• Access to regular training, feedback sessions, and professional development opportunities.

• Contractor status after signing a non-disclosure agreement.