Operations Manager

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Oversee and assist in the daily operations of clients' Amazon Seller Central and Vendor Central accounts.

• Manage inventory, prioritize replenishment needs, and mitigate risks of excess inventory or stockouts.

• Organize and facilitate shipments to Amazon warehouses.

• Assist with new product launches and ensure operational setup is complete.

• Upload and refresh product content as necessary.

• Monitor the performance of products and listings, addressing any issues that arise.

• Engage with Amazon Support to resolve operational challenges.

• Generate and maintain reports on sales performance, inventory status, and business metrics.

• Analyze product performance across various lines, variations, and categories.

• Recommend product priorities and suggest activities to deprioritize based on analytical data.

• Identify limitations in data and pinpoint additional information required for informed decision-making.

• Create clear summaries of findings, recommendations, and subsequent steps.

• Investigate unfamiliar challenges related to Amazon and devise practical solutions.

• Ensure that operational tasks and proposed actions are in line with client objectives.

• Engage in training, feedback, and professional development sessions.

• Continuously enhance knowledge of Amazon Seller Central, Vendor Central, and associated tools.

• Foster client business growth through precise execution and proactive problem-solving.

⛳️ Requirements

• Hands-on experience with Amazon Seller Central or Vendor Central platforms.

• Knowledge of Amazon's operational landscape, including inventory management, product setup, shipments, promotions, and content uploads.

• Familiarity with Amazon-related tools such as Helium 10, Jungle Scout, or comparable platforms.

• Proficient in spreadsheet applications and skilled in analyzing numerical data.

• Capability to interpret sales and inventory data to determine replenishment priorities, potential stockouts, and overstock situations.

• Ability to calculate inventory needs based on sales performance, average daily sales, replenishment timelines, and desired stock coverage.

• Strong analytical and logical reasoning skills.

• Capacity to identify patterns and opportunities across products, lines, variations, or categories.

• Ability to utilize data to suggest business priorities and articulate recommendations.

• Understanding of how inventory availability, product performance, pricing, promotions, and content affect Amazon sales and growth.

• Competence in recognizing data gaps and determining additional information required for effective decision-making.

• Excellent problem-solving abilities and the capacity to independently address challenges and implement solutions.

• Experience in communicating with Amazon Support or managing operational issues within Seller Central or Vendor Central.

• Exceptional attention to detail and accuracy.

• Ability to produce clear reports and effectively communicate findings, recommendations, and next steps.

• Initiative to execute ideas and follow through on tasks.

• Capability to operate across various Amazon marketplaces and support multiple client brands.

• Genuine interest in Amazon, e-commerce, and digital marketing.

• Flexibility to adapt to changes in the Amazon platform and learn new processes or tools.

• Strong collaborative and interpersonal skills.

• Willingness to accept feedback, engage in training, and pursue continuous improvement.

• Comfortable working remotely within a distributed team.

• Excellent verbal and written communication skills in English.

• Fluency in additional European languages is advantageous.

• Long-term vision and motivation to advance within the Amazon Operations team.

• Available to start as soon as possible.

🏝️ Benefits

• Opportunity to transition into a full-time role within the Amazon Operations team with a fixed monthly salary after a successful probation period.

• Regular training, feedback sessions, and opportunities for professional development.

• Initial probationary period compensated at an hourly rate.

• Contractor status upon signing our non-disclosure agreement.