Operations Manager

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee and assist with the daily operations of designated clients' Amazon Seller Central and Vendor Central accounts.

• Establish, monitor, and manage inventory to ensure product availability.

• Evaluate inventory levels, past sales, and product performance to pinpoint replenishment needs, stockout risks, and excess inventory.

• Organize and coordinate shipments to Amazon warehouses.

• Facilitate new product launches through operational setup.

• Upload and refresh product content in Seller Central and Vendor Central.

• Track product and listing performance while identifying areas for improvement.

• Engage with Amazon Support to investigate and resolve operational challenges.

• Generate and maintain reports related to sales performance, inventory levels, and pertinent metrics.

• Assess performance across product lines, variations, and categories to uncover growth opportunities.

• Suggest product priorities and initiatives based on sales, inventory, and other data insights.

• Detect operational issues, investigate root causes, and devise practical solutions.

• Research and address unfamiliar Amazon-related challenges.

• Communicate findings, recommendations, and subsequent actions to clients and internal team members.

• Carry out assigned tasks and recommended actions in alignment with client goals.

• Engage in training, feedback, and professional development sessions.

• Contribute to client success by enhancing operational execution and fostering business growth.

⛳️ Requirements

• Hands-on experience with Amazon Seller Central or Vendor Central platforms.

• A solid understanding of Amazon's operational landscape, including inventory management, product setup, shipments, promotions, and content uploads.

• Familiarity with Amazon-related tools such as Helium 10, Jungle Scout, or comparable platforms.

• Proficient in spreadsheet applications with the capability to analyze, organize, and interpret numerical data efficiently.

• Ability to analyze sales and inventory data to identify replenishment priorities, potential stockouts, and overstocked items.

• Competence in calculating inventory needs based on sales performance, average daily sales, replenishment timelines, and desired stock coverage.

• Strong analytical and logical thinking skills, enabling the extraction of meaningful conclusions from available data.

• Skill in identifying patterns and opportunities across various products, product lines, variations, or categories.

• Ability to utilize available data to recommend business priorities and articulate reasons for focusing on specific products or activities.

• Understanding of how inventory availability, product performance, pricing, promotions, and content can impact Amazon sales and growth.

• Capacity to identify gaps or limitations in available information and recognize additional data required for confident decision-making.

• Strong problem-solving abilities, including the capability to independently analyze challenges, assess potential solutions, and take effective action.

• Experience in communicating with Amazon Support or managing operational issues within Seller Central or Vendor Central.

• Keen attention to detail and the ability to maintain precision when handling product information, inventory figures, and operational tasks.

• Proficient in creating clear reports and conveying findings, recommendations, and next steps logically and understandably.

• Initiative to implement ideas effectively and follow through on assigned responsibilities.

• Capability to work across various Amazon marketplaces and meet the operational needs of multiple client brands.

• Genuine interest in Amazon, e-commerce, and digital marketing, with a commitment to continuously enhance technical knowledge.

• Adaptability to changes in the Amazon platform and willingness to learn unfamiliar processes or tools when necessary.

• Strong collaboration and interpersonal skills, with a positive, humble, and team-oriented mindset.

• Openness to receiving feedback, participating in training, and consistently improving professional performance.

• Comfort in working remotely and collaborating with a distributed team.

• Excellent verbal and written communication skills in English.

• Proficiency in additional European languages is advantageous.

• A long-term perspective and a drive to grow within the Amazon Operations team.

• Availability to start as soon as possible.

🏝️ Benefits

• Opportunity to transition into a full-time role within the Amazon Operations team with a fixed-rate monthly salary after a successful probation period.

• Regular training, feedback sessions, and professional development opportunities.