Operations Manager

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Oversee and assist in the daily operations of clients' Amazon Seller Central and Vendor Central accounts

• Manage inventory while identifying replenishment priorities, stockout risks, and excess stock

• Organize and coordinate shipments to Amazon fulfillment centers

• Assist with the launch of new products and promotional campaigns

• Upload and refresh product content

• Monitor product and listing performance and investigate any issues that arise

• Communicate with Amazon Support to address operational challenges

• Generate and maintain reports concerning sales performance, inventory levels, and business metrics

• Analyze product performance across various lines, variations, and categories

• Advise on product and activity priorities based on analytical data

• Identify operational challenges, investigate underlying causes, and create actionable solutions

• Research and resolve unfamiliar issues related to Amazon

• Ensure that tasks and recommendations align with client objectives

• Engage in training, feedback, and professional development sessions

• Contribute to client success, operational efficiency, and business expansion

⛳️ Requirements

• Hands-on experience with Amazon Seller Central or Vendor Central platforms

• Knowledge of Amazon's operational landscape, including inventory management, product setup, shipments, promotions, and content uploads

• Familiarity with Amazon-related tools such as Helium 10, Jungle Scout, or comparable platforms

• Proficient spreadsheet skills with the capability to analyze, organize, and interpret numerical data

• Ability to analyze sales and inventory data to pinpoint replenishment priorities, potential stockouts, and overstocked items

• Competence in calculating inventory needs based on sales performance, average daily sales, replenishment timelines, and desired stock coverage

• Strong analytical and logical reasoning abilities

• Capacity to recognize patterns and opportunities across products, lines, variations, and categories

• Ability to recommend business priorities and articulate the rationale behind prioritization decisions

• Understanding of how inventory availability, product performance, pricing, promotions, and content impact Amazon sales and growth

• Ability to identify data gaps and determine additional information required for informed decision-making

• Strong problem-solving skills with the ability to independently address challenges and assess solutions

• Experience in communication with Amazon Support or managing operational issues within Seller Central or Vendor Central

• Keen attention to detail and a commitment to maintaining accuracy

• Proficient in creating clear reports and conveying findings, recommendations, and next steps

• Initiative-driven with the ability to follow through on responsibilities

• Capability to work across different Amazon marketplaces and support multiple client brands

• Genuine enthusiasm for Amazon, e-commerce, and digital marketing

• Adaptability to changes in the Amazon platform and a willingness to learn new processes or tools

• Strong collaboration and interpersonal skills

• Openness to feedback, participation in training, and a commitment to continuous improvement

• Comfortable working remotely within a distributed team

• Excellent verbal and written communication skills in English

• Proficiency in additional European languages is an advantage

• Long-term perspective and motivation to grow within the Amazon Operations team

• Availability to start as soon as possible

🏝️ Benefits

• Opportunity to transition into a full-time role with a fixed monthly salary following a successful probationary period

• Regular training, feedback sessions, and opportunities for professional development