Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage multiple simultaneous workstreams, encompassing systems and platform initiatives, cross-functional projects, and everyday departmental operations.

• Take ownership of designated internal projects and programs from initiation to completion.

• Develop comprehensive project plans in Monday.com, including phases, tasks, responsibilities, dependencies, and key milestones.

• Translate vague requests into well-defined tasks, assigning owners and setting deadlines.

• Outline dependencies and critical-path milestones.

• Recognize and raise awareness of risks, obstacles, and dependencies.

• Assist in preparing for meetings, summarizing discussions, and ensuring action items are tracked.

• Consolidate project status across various ongoing initiatives.

• Manage operations projects within Monday.com, linking them to the operations dashboard.

• Write correspondence, meeting agendas, status updates, and internal communications.

• Organize Microsoft Teams and shared workspaces effectively.

• Assist in the creation and ongoing upkeep of the Operations SharePoint site.

• Enhance Microsoft collaboration tools, including Loop, Teams, and Copilot.

• Facilitate transitions across different functional areas.

• Prepare and conduct regular check-ins and status reviews.

• Maintain a central repository of Standard Operating Procedures (SOPs), templates, and process documentation.

• Implement consistent procedures for project initiation, tracking, and closure.

• Leverage Claude and Copilot for drafting, analysis, automation, and problem-solving.

• Discover and establish AI-driven efficiencies in recurring operational tasks.

• Assist with billable client program or project management duties as organizational needs dictate.

⛳️ Requirements

• Over 5 years of experience in managing projects or programs within a professional services, GovCon, or grant-funded setting.

• Proven track record in creating project plans, sequencing dependencies, and driving project execution.

• Demonstrated ability to work independently with minimal guidance.

• Strong proficiency in Microsoft 365, including Excel pivot tables/formulas, PowerPoint, Teams, and SharePoint.

• Practical experience in constructing project plans in Monday.com or a similar platform from the ground up.

• Familiarity with or extensive knowledge of clean transportation, clean energy, or related mission-driven program areas, or similar program/project delivery in a comparably structured environment.

• Evidence of using AI tools like Claude, Copilot, or similar for drafting, analysis, automation, or research.

• Skills in prompt engineering to produce reliable AI outputs.

• Excellent written and verbal communication abilities.

• Comfortable drafting executive correspondence and updates, presenting to large audiences, and leading meetings.

• High level of discretion and capability to manage confidential organizational information.

• Adaptable to working in a fully remote environment with solid self-management and asynchronous communication skills.

• Preferred: PMP or equivalent certification or over 3 years of direct experience as a PM or PMO in an agile setting.

• Preferred: Lean Six Sigma certification.

• Preferred: Experience providing direct support to an executive or department leader.

• Preferred: Familiarity with dashboarding/BI tools such as Power BI.

• Preferred: Prior program or project management experience in clean transportation, clean energy, sustainability, or federally/grant-funded program environments.

🏝️ Benefits

• Comprehensive health benefits fully covered by the company, including Medical, Dental, Vision, Short Term Disability, Long Term Disability, and Life Insurance.

• Retirement plan featuring generous contributions from the company.

• Flexible Spending Account (FSA) for Health and Dependent Care.

• Three weeks of vacation time in the first year of employment.

• Eleven paid company holidays.

• Paid sick leave.

• Paid family leave.

• Opportunities for ongoing employee development and growth.

• A diverse, merit-based workplace environment.