Operations Manager, Agile, AI-Enhanced

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee daily business operations, ensuring that internal processes operate efficiently and project deadlines are achieved.

• Utilize AI tools such as Notion AI, ChatGPT, and the built-in AI features in Asana or ClickUp to draft standard operating procedures (SOPs), summarize meeting transcripts, and produce weekly performance reports.

• Implement and manage Agile/Scrum project management frameworks customized to meet company requirements.

• Analyze existing workflows, identify operational bottlenecks, and introduce AI-assisted automations to remove repetitive administrative tasks.

• Serve as the primary contact for managing the company’s tech stack, facilitating communication and alignment among cross-functional teams.

• Monitor operational KPIs to promote data-driven decision-making across various departments.

⛳️ Requirements

• 3–5 years of experience in Operations Management, Project Management, or related fields.

• Proven experience in managing daily operations, workflows, teams, and project deliverables.

• Practical knowledge of Agile methodologies, specifically Scrum and Kanban.

• Proficiency in project management tools such as Asana, ClickUp, Monday.com, or similar platforms.

• Hands-on experience with Generative AI tools like ChatGPT and Notion AI for creating SOPs, project plans, reports, and task automation.

• Familiarity with AI meeting assistants such as Otter.ai or Fireflies.ai.

• Advanced proficiency in English (C1) for both written and spoken communication.

• Strong skills in organization, analysis, leadership, and problem-solving.

• Possession of Agile or Scrum certifications.

• Experience in implementing AI-driven workflow automation.

• Background in managing cross-functional teams within digital-first or remote environments.

• Experience in KPI tracking, operational dashboards, and process enhancement.

🏝️ Benefits

• Competitive compensation.

• 100% remote work structure.

• Standard Monday-Friday schedule.

• Opportunity to develop and scale the operational foundation of expanding US companies by leveraging cutting-edge tools.