Operations Manager – Agile, AI-Enhanced

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Supervise daily business functions to ensure seamless internal processes and timely project completion.

• Utilize AI technologies such as Notion AI, ChatGPT, and integrated AI features in Asana/ClickUp to draft standard operating procedures, summarize meeting notes, and create weekly performance summaries.

• Establish and oversee Agile/Scrum project management frameworks customized to meet the company's requirements.

• Analyze current workflows, pinpoint operational obstacles, and implement AI-driven automations to reduce repetitive administrative duties.

• Oversee the company’s technology stack and act as the primary contact for cross-departmental communication and coordination.

• Monitor operational key performance indicators (KPIs) and facilitate data-informed decision-making across various departments.

⛳️ Requirements

• 3–5 years of experience in Operations Management, Project Management, or related fields.

• Proven experience in managing daily operations, workflows, teams, and project execution.

• Direct experience with Agile methodologies, including Scrum and Kanban.

• Proficiency in project management tools such as Asana, ClickUp, Monday.com, or similar platforms.

• Hands-on experience with Generative AI tools (e.g., ChatGPT, Notion AI) for creating SOPs, project plans, reports, and task automation.

• Familiarity with AI meeting assistants like Otter.ai or Fireflies.ai.

• Advanced proficiency in English (C1), both written and spoken.

• Excellent organizational, analytical, leadership, and problem-solving capabilities.

• Possession of Agile or Scrum certifications.

• Experience in implementing AI-driven workflow automation.

• Background in managing cross-functional teams within digital-first or remote environments.

• Experience with KPI tracking, operational dashboards, and process enhancement.

🏝️ Benefits

• Competitive salary.

• Fully remote work arrangement.

• Regular Monday-Friday work schedule.

• Opportunity to develop and expand the operational framework of growing US companies using innovative tools.