Operations Manager – Agile, AI-Enhanced

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Supervise daily operations of the business, ensuring that internal processes function efficiently and project timelines are adhered to.

• Utilize AI tools such as Notion AI, ChatGPT, and native AI features within Asana/ClickUp to create SOPs, summarize meeting notes, and produce weekly performance reports.

• Establish and oversee Agile/Scrum project management frameworks customized to meet the organization's requirements.

• Analyze current workflows, pinpoint operational obstacles, and implement AI-driven automations to reduce repetitive administrative duties.

• Oversee the company’s technology stack and act as the primary liaison for communication and alignment among cross-functional teams.

• Monitor operational KPIs and facilitate data-informed decision-making across various departments.

⛳️ Requirements

• 3–5 years of experience in Operations Management, Project Management, or related fields.

• Proven experience in managing daily operations, workflows, teams, and project execution.

• Practical knowledge of Agile methodologies, including Scrum and Kanban.

• Proficient in project management platforms such as Asana, ClickUp, Monday.com, or similar tools.

• Hands-on experience utilizing Generative AI tools (ChatGPT, Notion AI, or comparable) for creating SOPs, project plans, reports, and task automation.

• Familiarity with AI meeting assistants like Otter.ai or Fireflies.ai.

• Advanced English proficiency (C1) in both written and spoken forms.

• Exceptional organizational, analytical, leadership, and problem-solving capabilities.

• Agile or Scrum certifications are preferred.

• Experience in implementing AI-enabled workflow automation.

• Background in managing cross-functional teams in digital-first or remote environments.

• Experience with KPI tracking, operational dashboards, and process enhancement.

🏝️ Benefits

• Competitive salary package.

• Completely remote working arrangement.

• Standard work schedule from Monday to Friday.

• Opportunity to develop and enhance the operational foundation of expanding US companies using innovative tools.