Operations Manager – Agile, AI-Enhanced

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Supervise daily business operations to ensure that internal processes function smoothly and project deadlines are consistently met.

• Utilize AI tools such as Notion AI, ChatGPT, and native AI features in Asana/ClickUp for drafting SOPs, summarizing meeting transcripts, and producing weekly performance reports.

• Establish and oversee Agile/Scrum project management frameworks tailored to the specific needs of the company.

• Analyze existing workflows, pinpoint operational bottlenecks, and implement AI-assisted automations to streamline repetitive administrative tasks.

• Oversee the company’s technology stack and serve as the primary contact for communication and alignment across cross-functional teams.

• Monitor operational KPIs and facilitate data-driven decision-making across various departments.

⛳️ Requirements

• 3–5 years of experience in Operations Management, Project Management, or related roles.

• Proven experience in managing daily operations, workflows, teams, and project delivery.

• Practical experience with Agile methodologies, including Scrum and Kanban.

• Proficient in Asana, ClickUp, Monday.com, or other similar project management tools.

• Hands-on experience with Generative AI tools (ChatGPT, Notion AI, or equivalent) for creating SOPs, project plans, reports, and automating tasks.

• Familiarity with AI meeting assistants such as Otter.ai or Fireflies.ai.

• Advanced command of English (C1), both written and spoken.

• Excellent organizational, analytical, leadership, and problem-solving abilities.

• Possession of Agile or Scrum certifications.

• Experience in implementing AI-assisted workflow automation.

• Background in managing cross-functional teams within digital-first or remote companies.

• Experience in KPI tracking, operational dashboards, and process improvement initiatives.

🏝️ Benefits

• Competitive compensation package.

• Fully remote work structure.

• Standard Monday-Friday work schedule.

• Opportunity to develop and scale the operational backbone of expanding US companies utilizing state-of-the-art tools.