Operations Leader – Equipment Leasing & Loan

This is a fully remote position, open to applicants in United States.

📋 Description

• Enhance operational excellence, ensure regulatory compliance, and improve customer satisfaction for the Equipment Leasing and Loan Division at GE HealthCare.

• Deliver key operational insights to the leadership team.

• Collaborate with both internal teams and external stakeholders, including banking partners and system vendors.

• Function as a change agent to drive improvements in people, processes, and systems.

• Formulate and implement operational strategies that align with the organization’s business objectives.

• Lead diverse teams involved in loan processing, leasing operations, servicing, and customer support.

• Establish scalable systems that support business expansion, automation, and simplification.

• Build and guide a high-performing, cross-functional team.

• Partner with sales, credit, product, and technology teams on product launches and market growth initiatives.

• Act as a liaison with external partners, vendors, and healthcare clients.

• Optimize workflows related to loan origination, underwriting, documentation, funding, and servicing.

• Define and monitor KPIs associated with operational performance and customer satisfaction.

• Prepare and deliver reports to executive leadership.

• Utilize digital tools and AI/ML technologies to enhance turnaround times and mitigate operational risks.

• Pursue continuous improvement to boost efficiency, scalability, and the quality of service.

• Collaborate with legal and compliance teams during audits and regulatory examinations.

• Promote a culture of accountability, innovation, and customer-centricity.

⛳️ Requirements

• Bachelor's degree in Finance, Accounting, Economics, or a similar field.

• A minimum of 8 years of experience in leasing and loan operations.

• Exceptional presentation, facilitation, and communication abilities.

• Capability to manage multiple high-priority tasks and deliverables with significant visibility.

• Strong analytical skills that connect business strategy, operations, and financial performance.

• Ability to adapt and remain flexible in response to new information, unexpected changes, or uncertainty.

• Must be legally authorized to work in the United States.

• Required to complete a drug screening, as applicable.

• An MBA or a master’s degree in a related area is preferred.

• Relevant certifications such as CFA, CPA, or CTP are desirable.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Paid time off.

• 401(k) plan with opportunities for both employee and company contributions.

• Life insurance.

• Disability insurance.

• Accident insurance.

• Tuition reimbursement.

• Opportunities for professional development.

• Competitive salary.

• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).

• Relocation assistance is not provided.