Operations Lead, Strategic Growth Initiatives

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Maintain a disciplined executive operating rhythm, which includes weekly leadership meetings, monthly business reviews, board preparation, leadership retreats, and the metrics and narratives that underpin decision-making.

• Transform company objectives into clear operational frameworks such as OKRs and KPIs, identify risks early on, and ensure follow-through on decisions and commitments.

• Assess and implement partnership and business development opportunities through market analysis, research, opportunity evaluation, due diligence, outreach preparation, testing, and execution planning.

• Oversee high-priority, cross-functional special projects that involve strategic analyses, process redesigns, product launches, commercial experiments, and new market ventures.

• Utilize AI tools on a daily basis to enhance research, synthesis, planning, documentation, communication, and workflow design.

• Develop lightweight AI-enabled workflows, prompts, templates, and internal tools to help teams operate more efficiently.

• Construct repeatable playbooks, dashboards, launch plans, operational metrics, and other systems that foster clarity, accountability, speed, and measurement.

• Collaborate across Product, Go-To-Market, Operations, Partnerships, Finance, Legal, and leadership teams.

• Report directly to the VP of Operations.

⛳️ Requirements

• 5+ years of experience in strategy, operations, product operations, business operations, growth, partnerships, consulting, investing, banking, or a similarly high-ownership setting.

• Ideally, a combination of strategic training and substantial operational experience within a company—for instance, consulting or investing followed by 1–2 years in an operations, growth, product, partnerships, or business role.

• Experience in SaaS, consumer technology, marketplaces, healthcare technology, fintech, or another technology-driven business.

• Demonstrated ability to lead cross-functional initiatives in dynamic environments while managing multiple workstreams, stakeholders, and deadlines.

• Experience in supporting product launches, GTM initiatives, strategic partnerships, commercial experiments, or growth projects.

• High comfort level with AI tools and a genuine interest in how AI can enhance business operations, productivity, and decision-making.

• Nice to have: experience working closely with Product and Engineering; partnerships, business development, channel strategy, or ecosystem development; automation/workflow platforms such as Claude, Notion AI, Airtable, or Zapier; and creating dashboards, operational metrics, launch plans, internal playbooks, or executive reporting.

• A highly accountable operator who thrives in ambiguity and can create structure without waiting for perfectly defined responsibilities.

• A structured, analytical problem-solver equipped with strong business judgment.

• A trusted cross-functional collaborator across Product, GTM, Operations, Finance, Legal, Partnerships, and leadership.

• Action-oriented and comfortable delving into the details.

• Inquisitive and pragmatic about AI, actively utilizing new tools to enhance work and team operations.

🏝️ Benefits

• Medical: In Tandem covers 100% of the premium for employees and 99% for all additional family members.

• 401k: Up to a 4% match with immediate vesting.

• Paid leave for all new parents.

• Learning & Development stipend for employees.

• Paid Time Off: 11 Holidays + Winter Break (3 Days) + Volunteer Time Off (1 Day) + Floating Holiday (1 Day).

• Personal Time Off: 15 days for 0-1 years of employment + 20 days for 1-3 years of employment.

• Supportive and flexible work environment – work from anywhere!