Operations Coordinator, Executive Assistant, Social Media Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and manage the business inbox, prioritizing inquiries and following up on outstanding requests.

• Create, update, and monitor maintenance tasks in Tradify.

• Ensure accurate maintenance of property records, job details, tenant information, and supporting documentation.

• Coordinate tenant access, appointments, site visits, and maintenance schedules.

• Communicate with property managers, tenants, and approved subcontractors.

• Track completion documents, photographs, reports, and any outstanding administrative requirements.

• Prepare and distribute service reports using established templates.

• Elevate urgent matters and operational issues to the directors.

• Manage calendars, appointments, meetings, and reminders for company directors.

• Organize business documents, records, and digital files efficiently.

• Follow up on outstanding action items and support daily operational priorities.

• Maintain task trackers and compile daily operational summaries.

• Identify administrative bottlenecks and propose workflow enhancements.

• Handle incoming and outgoing business calls in a professional manner.

• Address routine inquiries and maintenance requests promptly.

• Provide authorized updates to clients and relevant stakeholders.

• Follow up on outstanding quotations, approvals, and correspondence.

• Appropriately escalate sensitive, urgent, or commercial matters.

• Assist with Instagram, Facebook, and LinkedIn accounts.

• Adapt and refine provided content, photographs, and marketing materials.

• Create branded graphics and edit short-form videos.

• Write captions, schedule posts, and maintain a consistent brand presence.

• Monitor comments, messages, and incoming inquiries on social media.

• Coordinate lead follow-ups and prepare social media performance reports.

• Research trends and opportunities to enhance online engagement.

⛳️ Requirements

• Demonstrated experience in operations coordination, administration, executive assistance, or a related support role.

• Hands-on experience with Tradify is highly preferred.

• Experience in maintenance coordination, property management, trades, construction, or a related field is advantageous.

• Strong proficiency in Microsoft Outlook and Microsoft 365.

• Experience supporting business owners or company directors.

• Excellent written and verbal English skills, with the ability to communicate professionally with Australian stakeholders.

• Strong organizational skills and the ability to manage multiple priorities independently.

• Experience managing business social media accounts, including content scheduling and engagement.

• Proficiency in Canva and video-editing software.

• High attention to detail, accountability, and consistent follow-through.

• Ability to work full-time during Australian business hours.

• Reliable internet connection and a suitable home-office environment.

• Own computer and necessary equipment suitable for a full-time remote position.

🏝️ Benefits

• Work remotely from home.

• Full-time employment opportunity.

• Monday to Friday, 9:00 AM – 5:00 PM Australian business hours.

• Direct collaboration with company directors.

• Diverse role integrating business operations, executive support, and digital marketing.

• Opportunity to contribute to a growing business and cultivate long-term professional relationships.