
Operations Associate – Client Delivery
Posted 1 day ago

Posted 1 day ago
This is a fully remote position, open to applicants in Indonesia.
• Expand Drop Zero Digital's AI image service.
• Take charge of either the hiring machine or client delivery operations, with the specific focus determined during the trial period.
• For hiring operations: manage the entire hiring process, including sourcing, screening, following up, scheduling, maintaining trackers, and identifying inefficiencies.
• For client delivery operations: strategize, brief, follow up, and deliver client projects; adhere to timelines; properly brief the team; and ensure work progresses without delays.
• Recognize any setbacks, decide on appropriate actions, and resolve issues proactively.
• Make daily operational decisions and take responsibility for their outcomes.
• Make decisions on active projects during the paid trial and respond to immediate feedback.
• Full-time commitment once hired, with this being your sole job.
• During the paid trial, you will work 4 hours daily, with 2 of those hours at a scheduled time within our working hours, allowing you to maintain your current job.
• Upon passing the trial, you will provide notice and transition to full-time within 30 days.
• Reliable internet connection, with a minimum of 30 Mbps download and 5 Mbps upload speeds, verified live with us.
• Proficient written English skills.
• Must reside in Indonesia.
• Track your working hours using the company’s time tracking tool from day one.
• Must have been employed full-time at some point in the last 12 months.
• Employment history, including employer, dates, title, and paid status, will be verified through contracts and payslips.
• Completion of the application process, written assessment, aptitude tests, recorded video interview, founder call, and paid trial is mandatory.
• Monthly salary of 1000 USD upon hiring, determined by responsibilities and demonstrated skills, not by tenure.
• After successfully completing your 90-day review, your salary will increase by 50 percent.
• An annual bonus equivalent to one month's salary.
• 15 days of paid leave per year, increasing with tenure, in addition to public holidays in your country.
• Paid sick leave.
• Health allowance.
• Coworking allowance.
• Paid trial period: half rate for the initial two weeks, transitioning to full rate from the third week onward.
• Completion payment at the end of the trial, regardless of whether you are hired.
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