Operations Associate – Client Delivery

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Contribute to the expansion of Drop Zero Digital's AI image service.

• Take ownership of either the hiring process or client delivery operations, with the specific area determined during the compensated trial period.

• Manage the hiring funnel from start to finish, which includes sourcing, screening, follow-up, scheduling, maintenance of trackers, and identifying any broken processes.

• Plan, brief, follow up, and deliver client projects while adhering to timelines and preventing any delays.

• Recognize when work is falling behind, determine corrective measures, and complete tasks proactively.

• Make significant operational decisions on a daily basis and be assessed on the quality of those decisions.

• Engage in the application process, including testing, founder calls, recorded interviews, aptitude assessments, and a six-to-eight-week paid trial.

• Begin making decisions on live work from the first week of the trial and receive immediate feedback.

⛳️ Requirements

• Located in Colombia.

• Held a full-time job at some point within the last 12 months.

• Work history must be verifiable through employer information, including dates, titles, paid status, contracts, and payslips.

• Ability to communicate clearly and honestly in writing.

• Capability to make decisions and take ownership of those decisions.

• Ability to discern which decisions fall under your responsibility.

• Willingness to accept feedback and adapt accordingly.

• Skill in identifying ineffective processes and raising concerns about them.

• Submission of a Loom video application.

• Internet speed and computer specifications to be provided during the application process.

🏝️ Benefits

• An annual bonus equivalent to one month’s salary.

• 15 days of paid leave each year, increasing with tenure.

• Observance of public holidays native to your country.

• Paid sick leave.

• A health allowance.

• A coworking allowance.

• Paid trial starting from day one: half pay for the first two weeks, then full pay from the third week onward.

• Completion payment upon finishing the trial, regardless of hiring status.

• Compensation for days worked if the trial concludes early.