Operations Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Guarantee successful job placements by delivering exceptional customer service to healthcare providers and clients.

• Facilitate hospital credentialing for providers.

• Oversee provider onboarding and gather necessary information and documentation.

• Coordinate contracts, travel arrangements, and accommodations.

• Manage incoming phone calls and emails.

• Keep track of assignment specifics.

• Administer the CRM database.

• Organize and maintain documents efficiently.

• Collaborate with other internal departments at WMS.

• Build strong relationships with medical providers and healthcare facilities based on trust and rapport.

• Provide references from previous employers if needed during the application process.

⛳️ Requirements

• Bachelor’s degree from an accredited college or university, or equivalent professional experience.

• Strong organizational and planning skills.

• Keen attention to detail.

• Proactive in building relationships.

• Effective communication skills, both written and oral.

• Ability to prioritize multiple tasks effectively.

• Strong analytical capabilities.

• Creative in problem-solving approaches.

• Flexibility and adaptability in a dynamic work environment.

• Demonstrated efficiency in work processes.

• Ability to maintain composure under pressure.

• Preferred experience in the healthcare sector.

• Proven experience in maintaining regular and detailed documentation.

• History of success in previous roles.

• Proficient in computer skills, including Microsoft Office.

• Availability to work standard business hours from Monday to Friday, 8AM–5PM Pacific Daylight Time.

• A dedicated, quiet, and private workspace for remote work.

• High-speed internet for video conferencing and daily job activities.

• Self-motivated individual capable of managing a busy schedule with minimal supervision.

• Commitment to working 40 hours per week.

• Submission of resume, cover letter, and completion of online application questions is required.

🏝️ Benefits

• Quarterly profit-sharing opportunities.

• Comprehensive health insurance.

• Paid time off (PTO).

• 401(k) retirement plan.

• In-person annual team retreat.