Operations Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide outstanding customer service to healthcare providers and clients to ensure successful job placements.

• Facilitate hospital credentialing processes for providers.

• Gather necessary information and documentation during the onboarding of providers.

• Oversee contracts, travel arrangements, and lodging accommodations.

• Handle phone calls and emails efficiently.

• Monitor assignment details consistently.

• Manage the CRM database effectively.

• Organize and maintain documents systematically.

• Collaborate with other internal departments within WMS.

• Surpass client and medical provider expectations through exceptional service.

• Build and nurture trusting relationships with medical providers and healthcare facilities.

⛳️ Requirements

• A Bachelor’s degree from an accredited college or university, or equivalent professional experience.

• Strong organizational and planning skills.

• Keen attention to detail.

• Proactive approach to relationship-building.

• Proficient written and verbal communication skills.

• Capability to prioritize multiple tasks effectively.

• Strong analytical abilities.

• Creative and effective problem-solving skills.

• Adaptable and flexible in various situations.

• Ability to remain efficient and composed under pressure.

• Previous experience in the healthcare sector is preferred.

• Proven experience in maintaining regular and detailed documentation.

• A successful track record in previous roles.

• Excellent computer proficiency, including Microsoft Office.

• Availability to work standard business hours from Monday to Friday, 8 AM–5 PM Pacific Daylight Time.

• A dedicated, quiet, and private workspace for remote work.

• High-speed internet connection suitable for video calls and daily job responsibilities.

• A self-starter who is disciplined and capable of managing a busy schedule without direct supervision.

• Submission of a resume, cover letter, and completion of online application questions is required.

• Reference calls with prior employers may be necessary if selected.

🏝️ Benefits

• Quarterly profit sharing opportunities.

• Comprehensive health insurance coverage.

• Paid time off (PTO).

• 401(k) retirement plan.

• Annual team retreat held in person.