Operations Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Ensure successful healthcare job placements through exceptional customer service.

• Oversee hospital credentialing processes for providers.

• Gather necessary information and documentation during the onboarding of providers.

• Manage contracts, travel arrangements, and lodging accommodations.

• Handle phone calls and emails efficiently.

• Track details of assignments diligently.

• Maintain the CRM database effectively.

• Organize and manage various documents.

• Collaborate with internal departments within WMS.

• Surpass client and medical provider expectations by delivering high-quality service.

• Build and nurture relationships with medical providers and healthcare facilities.

• Potentially engage in reference calls with prior employers.

⛳️ Requirements

• Bachelor’s degree from an accredited institution or equivalent professional experience.

• Strong organizational and planning skills.

• Keen attention to detail.

• Proactive in building relationships.

• Proficient in both written and verbal communication.

• Capable of prioritizing competing tasks effectively.

• Strong analytical skills.

• Creative in problem-solving.

• Flexible and adaptable to change.

• Able to remain efficient and composed under pressure.

• Experience in the healthcare sector is preferred.

• Proven experience in maintaining regular and detailed documentation.

• Demonstrated track record of success in previous roles.

• Excellent computer proficiency, particularly with Microsoft Office.

• Availability to work Monday through Friday, from 8AM to 5PM Pacific Daylight Time.

• A dedicated, quiet, private workspace for remote work.

• High-speed internet access for video calls and daily job activities.

• Self-motivated individual capable of managing a busy schedule without direct supervision.

• Submission of a resume, cover letter, and completion of online application questions is required.

🏝️ Benefits

• Quarterly profit-sharing opportunities.

• Comprehensive health insurance coverage.

• Paid time off (PTO).

• 401(k) retirement plan.

• Annual in-person team retreat.

• Flexible work-from-home arrangement.

• 40 hours of work per week.