Operations Associate

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee the daily transfers pipeline for sales, leases, renewals, alterations, and due diligence inquiries.

• Prioritize tasks, delegate responsibilities to the offshore team, and monitor files until completion.

• Assess applications, board packages, questionnaires, and closing documents for thoroughness and accuracy.

• Facilitate sales, leases, and renewals from the application stage through board approval to final closing or move-in.

• Address due diligence inquiries and questionnaires from attorneys and lenders.

• Monitor application fees, move-in deposits, and other payments related to transfers.

• Organize move-ins and move-outs in collaboration with building staff and the facilities team.

• Engage with residents, brokers, attorneys, and boards; keep all stakeholders updated and escalate any issues as necessary.

• Ensure smooth transitions, conduct daily check-ins, and maintain organized notes across different time zones.

• Recognize recurring challenges, propose process enhancements, and revise SOPs and checklists accordingly.

⛳️ Requirements

• 1–3 years of experience in real estate, property management, transaction coordination, or operations.

• Knowledge of NYC co-op/condo sales or leasing is advantageous but not mandatory.

• Exceptional attention to detail.

• Strong organizational skills with the ability to manage multiple tasks simultaneously.

• Clear and professional written and verbal communication skills.

• Comfortable collaborating with a remote team while providing clear guidance and feedback.

• Maintains composure under pressure and demonstrates a sense of urgency regarding deadlines.

• Tech-savvy and quick to adapt to new systems.

• Enthusiastic about collaborating with AI and automation technologies.

• Dependable, accountable, and motivated to grow.

🏝️ Benefits

• Competitive benefits package.

• Equity.