Operations Assistant – International

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist the team in preparing building permit applications and managing related administrative tasks.

• Take responsibility for assignments and identify the necessary subsequent steps.

• Monitor details, follow up with relevant contacts, and document procedures.

• Ensure the maintenance of accurate records and a comprehensive paper trail of communications, submissions, and responses.

• Examine documents to spot missing information, errors, or inconsistencies.

• Utilize online permitting portals, software, AI tools, spreadsheets, and various other systems.

• Elevate issues to the appropriate individual or higher-ranking contact as needed.

• Clearly and promptly report progress, updates, and any problems encountered.

• Oversee multiple projects, revisions, deadlines, government procedures, and necessary follow-ups.

⛳️ Requirements

• Highly organized with a strong attention to detail.

• Demonstrates a solid work ethic, integrity, and accountability.

• Capable of prioritizing tasks while managing numerous projects and deadlines.

• Professional demeanor and open to receiving feedback.

• Able to operate independently without continuous supervision.

• Excellent written and verbal communication abilities.

• Maintain a clear and thorough paper trail of emails, calls, submissions, and responses.

• Recognize when to seek clarification and escalate issues appropriately.

• Communicate updates and problems without delay.

• Tech-savvy, with the ability to learn and utilize online permitting portals, software, AI tools, spreadsheets, and additional systems.

• Strong research and analytical problem-solving capabilities.

• Able to identify absent information, errors, or inconsistencies within documents.

• Capable of accurately handling repetitive administrative tasks.

• Comfortable working with deadlines, revisions, governmental processes, and follow-ups.

• Experience in building permits, construction, architecture, engineering, or real estate is a significant advantage.

• Availability for 40 hours per week, Monday through Friday.

• Willingness to work night-shift hours from 9 PM to 5 AM local time, aligned with U.S. business hours.

• Completion of the application, video introduction, Criteria Corp assessment, take-home assignment, and final recruiter interview is required.

• Submission of a working 3–5 minute introductory video link with the application is mandatory.

🏝️ Benefits

• No benefits or PTO (clearly stated for this contract position).