Operations Assistant

This is a fully remote position, open to applicants in Venezuela.

📋 Description

• Support the operations manager with daily responsibilities, process monitoring, and project coordination.

• Ensure the maintenance of precise databases, spreadsheets, inventory logs, and software records.

• Manage scheduling, document preparation, and internal communication.

• Serve as a primary contact for routine inquiries, vendor updates, and team requests.

• Recognize workflow challenges and assist in implementing effective solutions.

• Collaborate across departments to facilitate daily business operations.

⛳️ Requirements

• Proficient in English.

• Customer service abilities to interact with caregivers, patients, and insurance representatives.

• Strong organizational skills for managing necessary documentation.

• Demonstrated proactivity and creativity.

• Capability to self-organize tasks and keep detailed records of activities, notes, and process updates.

• Skill in identifying, establishing, and prioritizing tasks.

• Familiarity with Google Suite: Google Drive, Corporate Gmail, Docs, Sheets.

• Proficient in Microsoft Office: Word, Excel.

• Experience with internal CRM systems.

• Knowledge of Hubstaff Web App, Desktop App, and Hubstaff Tasks.

• Experience using WhatsApp Groups.

• Familiarity with Zoom Meetings and Breakout Rooms.

• Must own a computer with internet access.

• Comfortable utilizing Hubstaff time tracking software.

• Familiar with Papaya Global or Payoneer for monthly payments.

• Required to submit a 1.5–2 minute voice note in English.

• U.S. citizenship or a U.S. work permit is necessary.

🏝️ Benefits

• Competitive pay in US dollars.

• Compensation for extra hours worked.

• Flexibility in time-off arrangements.

• Fully remote work environment.

• Opportunities for professional growth.