Operations and Administrative Coordinator

This is a fully remote position, open to applicants in Colombia, +1 more country.

📋 Description

• Oversee the entire billing and invoicing process, ensuring accuracy, promptness, and proper reconciliation.

• Assist with high-volume administrative tasks during peak operational times, including tax season and extension periods.

• Coordinate complex workflow processes and guarantee timely completion of tasks across team projects.

• Maintain, refresh, and distribute communication templates throughout the team.

• Facilitate client communications and manage scheduling requirements for the team.

• Administer administrative systems and utilize cloud-based tools while working within a client-provided remote desktop environment.

• Actively seek out process enhancements and identify operational bottlenecks.

• Elevate only critical issues while independently managing routine operational decisions.

⛳️ Requirements

• Demonstrated experience in administrative or operational support within a professional services setting.

• Proven track record in managing billing and invoicing processes, comfortably overseeing this from start to finish.

• Ability to juggle high-volume administrative workflows and prioritize competing deadlines during peak times.

• Experience in facilitating multi-step workflow processes with a keen attention to detail and timely execution.

• Familiarity with maintaining and disseminating communication templates across distributed teams.

• Proficient in working with structured systems, including cloud-based tools and virtual desktop environments.

• Ability to absorb information quickly and execute tasks independently without requiring repeated instructions.

• Comfortable working in fast-paced environments where speed and accountability are paramount.

🏝️ Benefits

• We provide health insurance for contractors.

• Holiday Extra Pay.

• Work hours generally align with standard business hours in the US, with some flexibility based on client needs.

• We emphasize the mental health of our team members and offer mental health days to promote their well-being.

• In addition to the base salary, performance-based incentives are available.

• An annual review and appraisal process is implemented.

• There are numerous opportunities for professional development and advancement within the company.