Medical Administrative Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Coordinate and arrange appointments based on the provider’s availability.

• Maintain a precise schedule across various practice locations.

• Assist with both scheduling and rescheduling tasks.

• Initially support one provider across approximately five locations.

• Access patient records from lists provided by the provider.

• Initiate and manage patient sessions within the EHR/EMR system.

• Establish and update provider notes using the designated templates and guidelines.

• Transfer pertinent information into existing patient records.

• Create records for new patients or admissions utilizing existing templates.

• Input medication details into the appropriate patient records.

• Ensure patient information is accurate and organized following appointments.

• Primarily operate within Ethizio or other similar EHR/EMR platforms.

• Collect and enter billing-related data using templates and instructions provided by the provider.

• Enter designated CPT codes into patient records.

• Verify that billing information is accurately recorded and organized.

• Assist with additional remote administrative tasks as necessary.

• Adhere to established templates, processes, and healthcare workflows.

• Ensure accuracy and confidentiality when managing patient information.

• Adapt to new systems and workflows as required.

• Provide administrative support for EHR/EMR rather than medical scribing; the provider will finalize dictation and provide clinical information.

⛳️ Requirements

• Previous experience in healthcare, medical administration, EHR/EMR, or similar healthcare support roles is highly desirable.

• Proficiency in using EHR/EMR systems is strongly preferred; experience across multiple platforms is advantageous.

• Familiarity with Ethizio is beneficial but not mandatory.

• A clinical or medical background is highly preferred but not essential.

• No specific medical degree, professional license, or clinical credential is required.

• Experience working with a U.S.-based healthcare practice or company is preferred but not necessary.

• Previous virtual assistant experience is beneficial but not mandatory if relevant healthcare administrative experience is available.

• Strong skills in scheduling, calendar management, data entry, and organization.

• Exceptional attention to detail when transferring patient, medication, documentation, and billing information.

• Ability to accurately follow templates and detailed instructions.

• Comfort with learning new healthcare systems, processes, and workflows.

• Reliable, adaptable, and capable of working independently with minimal supervision.

• Proficient in clear and professional spoken and written English.

• Must possess relevant work experience applicable to the position.

• Availability required on Tuesday, Wednesday, Friday, Saturday, and Sunday from 1:00 PM–5:00 PM CDT.

• An NBI Clearance and/or Local Police Clearance background check must be submitted prior to onboarding.

• Must be available for virtual video meetings with the camera on as needed.

• Professional handling of confidential healthcare and patient information is essential.

• A reliable laptop or desktop computer is required.

• A stable high-speed internet connection of at least 25 Mbps is necessary.

• A noise-canceling headset is required.

• A working webcam is essential.

• A quiet and professional work environment is necessary.

🏝️ Benefits

• Dedicated HR & Contractor Support Team.

• Premium VPN Access (Optional).

• HIPAA & Cybersecurity Training + Certification (Provided).

• Top 1% VA Performance Training.

• Client-Approved U.S. Holidays.

• Client-Approved Paid or Unpaid Time Off.

• Access to Tools & Resources.

• Optional Performance-Based Incentives, bonuses, or increased hours based on performance.

• Independent contractor perks and client-approved allowances.