Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in designing and executing a streamlined, agile decision-making framework that supports the Office of Health Informatics EHRM within the VHA governance framework.

• Offer solutions and decision-making assistance, conduct research and analysis, manage programs, and provide communication support for EHRM Tier 1 SME Teams.

• Monitor EHR Council activities and elevate identified risks.

• Aid in addressing intricate issues faced by the Council.

• Propel swift decision-making within Tier 1 of the Tiered Resolution Pathway.

• Organize and document meetings for VHA EHRM Tier 1 SME Teams, workgroups, and other stakeholders.

• Conduct reviews of project plans in collaboration with the Oracle Health Integrated Solution Services Engagement Owner and EHRM-IO Solution Advisor.

• Keep Tier 1 SME Team Co-Leads and Members updated about necessary actions or updates.

• Provide updates on task ownership and progress.

• Inform VHA Leadership about Tier 1 SME Team activities, challenges, needs, and recommendations for process enhancements.

• Create bi-weekly status reports for the EHRM Council.

• Review the Change Control Log, ensuring Tier 1 SME Team evaluations, updates, and approvals before presenting to the Change Control Board.

• Collaborate on workflow design with SME members.

• Manage and drive multiple tasks and project teams, disseminate project communications, and engage in SME team activities, meetings, and events.

• Work with clients to establish, refine, and uphold processes, guidelines, rules, and interdisciplinary structures that align with government priorities.

• Support strategic communications and change management, including identifying stakeholders, creating outreach materials, developing executive communications, crafting communication plans, and producing training products.

⛳️ Requirements

• 7 years of relevant experience.

• Bachelor’s degree in a related field.

• Capability to interact and engage with executive-level stakeholders.

• Proficiency in Microsoft Word, Excel, PowerPoint, and SharePoint.

• Ability to obtain and maintain a public trust clearance.

• Legal authorization to work in the U.S.

• Background in nursing is highly desirable.

• Experience in supporting EHRM projects.

• Familiarity with military and Veteran populations.

• Strong critical thinking and analytical abilities.

• Established track record of organizing, prioritizing, and collaborating effectively with others.

• Ability to articulate thoughts, ideas, and solutions logically in both written and verbal forms.

• Capacity to quickly understand complex issues.

• Enthusiasm for working in a fast-paced, rapidly changing environment.

• Self-motivated individual with a strong drive to complete various tasks and a keen attention to detail.

🏝️ Benefits

• Equal opportunity employment practices.

• Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are strongly encouraged to apply.