Operations / Admin Manager

This is a fully remote position, open to applicants in Colombia, +5 more countries.

📋 Description

• Manage the back office operations of an expanding US business in trades, real estate, merchandise, or consulting.

• Take charge of daily operations such as order processing, scheduling, vendor management, and client communications.

• Coordinate the efforts of the team and contractors; monitor tasks and deadlines effectively.

• Ensure the accuracy of CRM and job-tracking systems.

• Assist with payroll preparation, invoicing, and the handover of bookkeeping tasks.

• Document procedures as Standard Operating Procedures (SOPs) and automate repetitive tasks using Notion, Zapier, and AI tools.

• Provide weekly reports on key metrics and outstanding issues.

• Address problems independently and escalate only those that require the owner's attention.

⛳️ Requirements

• Over 4 years of experience in operations or office management.

• A minimum of 2 years of experience working for a US-based company.

• Exceptional organizational skills and the ability to manage processes without supervision.

• Proficiency with Notion, Asana or ClickUp, Google Workspace, and a CRM system.

• C1 English proficiency with confidence in dealing with clients and vendors.

• Experience with Zapier or Make is a plus.

• Familiarity with QuickBooks is beneficial.

• Experience with Jobber or ServiceTitan is advantageous.

• Knowledge of DoorLoop or AppFolio is a plus.

• Demonstrated ability in end-to-end workflow ownership, self-developed automation, and managing people or vendors is beneficial for top-tier candidates.

🏝️ Benefits

• Annual salary of $20,000–30,000 USD ($1,800–2,600/month) base, with the potential for commission.

• Full-time position.

• Opportunity for remote work.

• Work during US business hours.