This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with members of the Vendor Dispute and Invoice Dispute Resolution teams.

• Provide administrative and clerical assistance to ensure timely and accurate client reporting and support various projects.

• Execute assigned tasks independently.

• Participate in team meetings held weekly and bi-weekly.

• Conduct collection and reporting activities following established guidelines and deadlines.

• Act as the primary contact for client communications.

• Oversee client account details until payment is received.

• Investigate and address client inquiries.

• Foster and maintain strong working relationships with clients.

• Perform additional duties as assigned.

⛳️ Requirements

• Candidates must be currently authorized to work in the United States on a full-time basis and should not require sponsorship for employment visa status now or in the future.

• Familiarity with construction, mortgage, client invoicing, and banking processes.

• Proficient knowledge of LoanSphere, IClear, FieldScap, Assetshield uploads, dashboard MSP, Fiserv DLV, Yardi or P260, Hometracker, and Vendorscape systems, with the ability to learn in-house systems.

• Capability to communicate effectively at the Executive level.

• Strong proficiency in Word and Excel.

• Advanced computer skills and expertise in Microsoft software products, particularly Excel and SharePoint 2010.

• High School diploma or equivalent is preferred.

• At least 2 years of experience in accounts receivable.

• Excellent verbal and written communication skills.

• Strong organizational and decision-making abilities.

• Demonstrated customer service skills.

• High attention to detail.

• Ability to adapt to a dynamic work environment and manage multiple priorities effectively.

• Reliable time management and organizational skills.