Oncology Nurse Case Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate customer needs, create personalized care plans, and document interventions and results in Cigna medical management systems.

• Work in partnership with customers and healthcare providers to set goals, implement interventions, and develop evidence-based care plans.

• Utilize motivational interviewing, behavior modification techniques, and collaborative decision-making to enhance engagement and health outcomes.

• Empower customers to effectively navigate the healthcare system and engage with their providers.

• Facilitate care coordination among customers, caregivers, providers, and internal teams through phone and digital communication channels such as email, text, and chat.

• Collaborate with multidisciplinary teams, including pharmacists, nutritionists, behavioral health clinicians, Medical Directors, and Medical Management programs.

• Monitor, analyze, and document daily activities, volume, and outcomes to support performance and quality objectives.

• Adhere to established policies, procedures, and Case Management performance standards.

• Navigate various systems and applications in a dynamic, customer-oriented environment.

• Complete necessary training and maintain clinical expertise, licensure, and certifications.

⛳️ Requirements

• Current, unrestricted Registered Nurse (RN) license in your state of residence.

• At least two (2) years of full-time direct patient care experience as an RN.

• Preferred specialty case management experience.

• Oncology experience preferred for specialized roles.

• Capability to obtain a URAC-recognized Case Management certification within four (4) years of hire.

• Strong clinical judgment with the ability to assess risk, prioritize care, and respond decisively.

• Excellent verbal and written communication abilities across phone and digital platforms.

• Proficient in Microsoft Word, Excel, Outlook, and online research tools.

• Ability to manage conflict, collaborate across teams, and engage with diverse populations.

• Strong organizational skills, adaptability, and comfort in managing multiple complex cases simultaneously.

• Ability to maintain clinical expertise, licensure, and certifications.

• Must reside within the United States.

• Home internet connection through cable broadband or fiber optic service with a minimum speed of 10Mbps download/5Mbps upload when working remotely.

🏝️ Benefits

• Eligibility for an annual bonus plan.

• Medical, vision, and dental benefits starting from day one.

• Access to well-being and behavioral health programs.

• 401(k) plan.

• Company-paid life insurance.

• Tuition reimbursement.

• Minimum of 18 days of paid time off annually.

• Paid holidays.

• Leave of absence options.

• Remote work arrangement.

• Internet service requirement/support for home working: cable broadband or fiber optic service with a minimum speed of 10Mbps download/5Mbps upload.